Bupa’s New Victoria Hospital in Kingston upon Thames is seeking a Patient Advisor to join the Contact Centre. The role is permanent and 30 hours per week, covering Monday to Sunday 8am–8pm, to guide patients through enquiries, bookings and pricing with empathy and confidentiality.
You will collaborate with clinical teams to deliver seamless patient experiences, record interactions in CRM, and support pricing and referral processes across channels including phone, email, online and in person.
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Empathetic Patient Advisor for Appointments in Kingston upon Thames employer: Bupa
Bupa Mindplace in Dartford is an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and professional development. With flexible shifts and a focus on delivering high-quality therapy, employees benefit from a dynamic environment that encourages growth and collaboration, making it an ideal place for those passionate about mental health care.
