Bupa is looking for a Customer Complaints Handler in Leeds (LS5 3BF). This hybrid role (home and office) involves managing complaints from receipt to resolution, drafting responses, and guiding colleagues on best practices. You will work with care-home teams to ensure timely, fair outcomes and drive improvements in customer experience.
The position is full-time (37.5 hours/week) with comprehensive benefits and a focus on compassionate, professional service. Applications via careers@bupa.com.
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Customer Complaints & Care Quality Specialist (Hybrid) in Horsforth employer: Bupa
Bupa Mindplace in Dartford is an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and professional development. With flexible shifts and a focus on delivering high-quality therapy, employees benefit from a dynamic environment that encourages growth and collaboration, making it an ideal place for those passionate about mental health care.
