Data and AI Governance Lead

Data and AI Governance Lead

Job Grade: C16

Salary: £ 68,100.00 + Fantastic benefits

Location status: Hybrid (flexible working options available)

Location: London Angel Court

Permanent/fixed term contract: Permanent

About the Role

We Make Health Happen At Bupa, data, analytics and AI play a critical role in helping people live longer, healthier, happier lives. As we continue to expand our data and AI capabilities, we're looking for a Data & AI Governance Lead to establish and drive best-in-class governance practices across our UK Insurance business. This is a unique opportunity to take ownership of both Data Governance and Responsible AI Governance, ensuring that data and AI are managed responsibly, ethically and in line with regulatory requirements while enabling innovation and business value. Reporting to the Head of Applied AI & Data Operations, you'll work with senior leaders across Data & Analytics, Technology, Risk, Legal, Compliance and the wider business to build a culture of accountability, trust and effective governance. Initially an individual contributor role, this position offers the opportunity to shape and lead a future governance team.

What You'll Be Doing

• Lead Data Governance Own and implement Data Governance policies, standards and controls across UK Insurance. Establish governance frameworks that support effective management of critical data assets. Develop practical governance operating models that embed compliance throughout the data lifecycle. Define governance requirements for new products, platforms and AI-enabled capabilities.
• Drive Data Risk & Control Assurance Identify, assess and manage data-related risks. Oversee governance controls covering data quality, classification, retention, access management, lineage and third-party data usage. Lead governance assurance reviews, control assessments and remediation activities. Support internal audits, regulatory reviews and compliance initiatives.
• Champion Responsible AI Lead the implementation of Bupa's Responsible AI Framework. Chair the High-Risk AI Committee and oversee assessments of high-risk AI initiatives. Ensure AI solutions are compliant, secure, ethical and aligned with evolving regulations. Monitor developments in GDPR, the EU AI Act and the broader AI regulatory landscape.
• Influence and Engage Build strong partnerships across technical and business teams. Support Data Owners and Data Stewards in fulfilling governance responsibilities. Deliver governance reporting, dashboards and metrics for senior stakeholders. Promote a culture of responsible data and AI usage across the organisation.

What We're Looking For

We're interested in talented governance professionals who bring a blend of strategic thinking, technical understanding and stakeholder influence.

• Significant experience in Data Governance, Data Management, Data Risk, AI Governance or a related discipline.
• Experience implementing governance frameworks, controls and assurance processes.
• Proven experience managing governance and risk within regulated environments such as Insurance, Financial Services, Banking or Healthcare.
• Knowledge of governance frameworks such as DAMA-DMBOK, DCAM or similar.
• Experience supporting audits, regulatory reviews and compliance activities.
• Experience implementing Responsible AI principles, governance frameworks or model risk controls.
• You'll Also Have Strong understanding of data quality, metadata, lineage and data lifecycle management.
• Knowledge of governance technologies including data catalogues, metadata and data quality platforms.
• Excellent stakeholder management and communication skills.
• The ability to influence senior leaders and drive organisational change.
• Relevant certifications such as CDMP, DCAM, CISA, CRISC or CGEIT are advantageous.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social, and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more:

• 25 days holiday, increasing through length of service, with option to buy or sell
• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Annual performance-based bonus
• Onsite gyms or local discounts where no onsite gym available
• Various other benefits and online discounts

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Time Type: Full time

Job Area: Call Centre

Locations: Angel Court, London

Be at the heart of helping people live longer healthier, happier lives and making a better world. We employ more than 80,000 people globally who are making this a reality. If you've got the belief, the drive and the talent to help us in our ambition then we’d like to hear from you. Wherever you work, one thing stands out about Bupa people. Our customers are our passion – they’re at the heart of our positively different culture of care. At Bupa you’ll be challenged, you’ll be encouraged to innovate, and collaborate with colleagues who are committed to delivering exceptional experiences. We trust, respect and consider everyone, knowing your difference will make the difference.