Bupa in Brighton is seeking a Customer Communications Transformation Lead to steer multi-channel communications through a large transformation programme. This role combines strategic thinking with hands-on delivery to improve customer experience while ensuring regulatory compliance.
You'll lead cross-functional teams across Marketing, Customer Experience, Operations, Technology and Compliance, developing a governance framework and a communications roadmap aligned with programme milestones.
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Customer Communications Transformation Lead – Hybrid, Brighton employer: Bupa
Bupa Mindplace in Dartford is an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and professional development. With flexible shifts and a focus on delivering high-quality therapy, employees benefit from a dynamic environment that encourages growth and collaboration, making it an ideal place for those passionate about mental health care.
