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- Tasks: Provide high-quality counselling and support to clients in a flexible, part-time role.
- Company: Bupa is a health insurer focused on helping people live healthier, happier lives.
- Benefits: Enjoy 25 days holiday, enhanced pension, health insurance, and flexible working options.
- Why this job: Join a caring team dedicated to making a positive impact on mental health and wellbeing.
- Qualifications: BACP Accredited with 450 supervised hours and 3 years post-qualification experience required.
- Other info: Bupa champions diversity and offers support for disabled applicants.
The predicted salary is between 30000 - 42000 £ per year.
Before submitting your application, you should read our privacy notice to understand how Bupa will use, store and share your information.
For Australia or New Zealand candidates – Before submitting your application, you should read our privacy notice to understand how Bupa will use, store and share your information.
Counsellor (Face to Face) page is loaded Counsellor (Face to Face) Apply remote type Hybrid (work from home / office) locations Reading time type Part time posted on Posted Yesterday job requisition id R
Job Description:
Job Title: Counsellor (Face to Face)
Contract:Permanent
Salary:£36,500 per annum FTE + Fantastic benefits
Working Hours:Part time, 7.5 hours on a Friday plus 1 hour for lunch
Shift Pattern:Flexible with a 8am / 9am start
Location:Bupa Clinic, Reading, RG1 5AS
We Make Health Happen
At Bupa, our patients are your top priority. With no shareholders, we reinvest our profits back into our business, giving you the extra time and technology needed to make a difference every day.
Your Role:
As a Counsellor/Psychotherapist, you will provide high-quality, effective, and safe remote counselling to Bupa customers over the short, medium, or longer term. You will work independently and as part of a multi-disciplinary clinical team, liaising daily with internal and external services, organisations, and safeguarding agencies.
Responsibilities:
- Provide high-quality counselling or brief interventions with excellent clinical outcomes.
- Deliver comprehensive assessments and formulations to drive evidence-based interventions.
- Offer different models of service delivery, including face to face sessions
- Adhere to Bupa\’s case management processes and collaborate with Clinical Leads and the wider therapy team.
- Follow sessional limits based on the client\’s company benefits.
- Provide signposting or onward referrals as needed.
- Offer ad-hoc or one-off wellbeing support and coaching.
- Conduct one-off assessments and referral recommendations.
- Deliver group psychoeducation, raise mental health awareness, and promote mental wellbeing through remote presentations, workshops, and training.
- Work autonomously within professional guidelines and Bupa\’s service policies and procedures.
- Attend regular clinical supervision and team meetings.
- Collaborate with the operational and clinical team to improve client and employee experiences.
Qualifications:
Essential:
- BACP Accredited membership.
- Minimum of 450 supervised counselling hours.
- 3 years of full-time post-qualification counselling experience.
Desirable:
- Training in incident support.
- Corporate experience and business understanding.
Key Skills & Experience:
- General adult mental health specialism experience.
- Proficiency in Microsoft Systems and electronic medical record systems.
- Ability to evaluate, plan, and prioritise workload within demanding time scales.
- Proven customer service and client liaison experience.
- Excellent clinical knowledge application.
- Strong presentation and interpersonal communication skills.
- Professional and personal drive.
- Enthusiastic, self-motivated, and self-sufficient.
- Rapid and decisive response capability.
- Excellent team player.
- Strong problem-solving skills.
- Experience managing own caseload and working towards individual targets and outcomes.
- Efficient diary management and time boundary maintenance.
- High standards in written and oral communication.
- Diverse and varied clinical experience.
Personal Characteristics:
- Well-developed communication skills.
- Effective time management.
- Ability to work autonomously in a busy environment.
- Understanding of the business environment.
- Ability to work well within a multi-disciplinary team.
- Awareness of KPIs and ability to work in a fast-paced environment.
- Effective diary utilisation planning within a two-week lead time.
Benefits:
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme, covering mental, physical, financial, social, and environmental wellbeing. We support flexible working and offer a range of family-friendly benefits.
Joining Bupa in this role, you will receive:
- Equivalent to 25 days holiday per year, increasing with length of service, with the option to buy or sell.
- Enhanced pension and life insurance.
- Support with travel costs via a season ticket loan or cycle2work.
- Discounted access to online gym sessions.
- Annual performance-based bonus.
- Bupa health insurance as a benefit in kind.
- Option to join dental insurance scheme at a discounted rate.
- Access to our Digital GP platform on your mobile.
- Emotional wellbeing support.
- Access to family mental health line.
- Financial wellbeing channels.
- Support for carers.
Why Bupa?
We\’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring, and responsible in everything we do.
We encourage all of our people to \”Be you at Bupa\”. We champion diversity and understand the importance of our people representing the communities and customers we serve. We especially encourage applications from people with diverse backgrounds and experiences.
Bupa is a Level 2 Disability Confident Employer. We aim to offer an interview to every disabled applicant who meets the minimum criteria for the role. We ensure fair treatment and offer reasonable adjustments as part of our recruitment process to anyone who needs them.
Time Type:
Part time
Job Area:
Clinical Services
Locations:
Clinic & Dental – Reading About Us
Be at the heart of helping people live longer healthier, happier lives and making a better world . We employ more than 80,000 people globally who are making this a reality. If you\’ve got the belief, the drive and the talent to help us in our ambition then we\’d like to hear from you. Wherever you work, one thing stands out about Bupa people. Our customers are our passion – they\’re at the heart of our positively different culture of care. At Bupa you\’ll be challenged, you\’ll be encouraged to innovate, and collaborate with colleagues who are committed to delivering exceptional experiences. We trust, respect and consider everyone, knowing your difference will make the difference.
Get In Touch
Please introduce yourself to our recruiters and we\’ll get in touch if there\’s a role that sounds like a good match.
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Counsellor (Face to Face) employer: Bupa
Contact Detail:
Bupa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Counsellor (Face to Face)
✨Tip Number 1
Familiarise yourself with Bupa's values and mission. Understanding their commitment to patient care and employee wellbeing will help you align your responses during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Network with current or former Bupa employees on platforms like LinkedIn. They can provide insights into the company culture and the specific expectations for the Counsellor role, which can be invaluable in preparing for your interview.
✨Tip Number 3
Prepare to discuss your clinical experience in detail, especially your approach to evidence-based interventions. Be ready to share specific examples of how you've successfully managed your caseload and collaborated within a multi-disciplinary team.
✨Tip Number 4
Demonstrate your understanding of the business environment and how it impacts mental health services. Being able to articulate this knowledge will show that you are not only a skilled counsellor but also aware of the broader context in which Bupa operates.
We think you need these skills to ace Counsellor (Face to Face)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications required for the Counsellor position. Tailor your application to highlight how your experience aligns with Bupa's expectations.
Craft a Strong CV: Your CV should clearly outline your relevant experience, especially your counselling hours and any BACP accreditation. Use bullet points for clarity and ensure it is well-structured and easy to read.
Write a Compelling Cover Letter: In your cover letter, express your passion for mental health and how you can contribute to Bupa's mission. Mention specific skills that relate to the job description, such as your ability to work autonomously and within a multi-disciplinary team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a counselling role.
How to prepare for a job interview at Bupa
✨Understand Bupa's Values
Before your interview, take some time to research Bupa's core values and mission. Understanding their focus on customer care and community representation will help you align your answers with what they value most.
✨Showcase Your Clinical Experience
Be prepared to discuss your previous counselling experience in detail. Highlight specific cases where you achieved positive outcomes and how you managed your caseload effectively, as this will demonstrate your capability to meet their expectations.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to work autonomously. Think of examples from your past where you had to make quick decisions or handle challenging situations, and be ready to explain your thought process.
✨Demonstrate Team Collaboration
Since the role involves working within a multi-disciplinary team, be sure to provide examples of how you've successfully collaborated with others in the past. Discuss your communication style and how you contribute to a positive team environment.
