Bupa in London is seeking a Head of Customer Journey Management to lead prioritisation and investment decisions across customer journeys. You will turn insights into strategic actions and work with senior leaders to shape future customer experiences and business outcomes.
The role emphasizes governance, cross-functional collaboration, and a data-driven approach to improve value for customers and the business. Hybrid working in London is offered.
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Chief Customer Journey & Experience Leader employer: Bupa
Bupa Mindplace in Dartford is an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and professional development. With flexible shifts and a focus on delivering high-quality therapy, employees benefit from a dynamic environment that encourages growth and collaboration, making it an ideal place for those passionate about mental health care.
