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- Tasks: Lead daily operations and strategic delivery at Basinghall Clinic, ensuring exceptional patient care.
- Company: Bupa is a health insurer focused on helping people live healthier, happier lives.
- Benefits: Enjoy flexible working, 25 days holiday, health insurance, and an enhanced pension plan.
- Why this job: Join a dynamic team in a fast-paced environment, driving innovation and making a real impact.
- Qualifications: Degree-level education and significant management experience in healthcare required.
- Other info: We champion diversity and encourage applications from all backgrounds.
The predicted salary is between 43200 - 72000 ÂŁ per year.
Job Description
Centre General Manager – Basinghall Clinic
4 Basinghall Street, London EC2V 5BQ
Full time (37.5 hours)
Permanent
Competitive Salary
We make health happen
We’re looking for a dynamic and experienced Centre General Manager to lead the operational management and drive the delivery of the strategic plan for our outpatient and diagnostic centre at Basinghall Clinic. This is a unique opportunity to take ownership of a high-profile site, delivering exceptional care and driving innovation in a fast-paced, patient-focused environment.
You’ll be responsible for ensuring clinical and operational excellence, leading a multidisciplinary team, and delivering outstanding service across all areas of the centre. If you’re a strategic thinker with a passion for healthcare leadership and a proven track record in managing complex services, we’d love to hear from you.
How You’ll Help Us Make Health Happen
- Lead the day-to-day operations and the delivery of the strategic plan of the Basinghall Clinic, ensuring seamless delivery of outpatient and diagnostic services.
- Oversee all clinical, operational, and financial aspects of the centre, ensuring high-quality, patient-centred care.
- Manage property and estates functions to maintain a world-class environment for patients and staff.
- Drive performance across all service lines, ensuring efficiency, profitability, and compliance with regulatory standards.
- Build and lead a high-performing team, fostering a culture of accountability, engagement, and continuous improvement.
- Act as the CQC Registered Manager, ensuring full compliance with all legal and governance requirements.
- Collaborate with consultants, clinical teams, and commercial partners to grow the service and enhance patient experience.
- Lead on business development, consultant engagement, and new service opportunities aligned with Bupa’s Connected Care strategy.
- Use data and insights to inform strategic decisions, monitor KPIs, and deliver measurable improvements.
- Champion innovation and transformation, ensuring the centre remains agile and responsive to market needs.
Key Skills / Qualifications
- Educated to degree level (or equivalent) in a relevant field.
- Significant management experience in outpatient and/or diagnostic healthcare settings.
- Proven leadership in service transformation, financial performance, and team development.
- Strong understanding of private healthcare operations and regulatory frameworks (e.g. CQC, IR(ME)R).
- Excellent stakeholder engagement and relationship management skills.
- Commercially astute with experience in business planning and growth strategy.
- Desirable: Master’s in Healthcare Management or MBA; Clinical background or registration
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social, and environmental wellbeing. We support flexible working and have a range of family-friendly benefits.
Joining Bupa in this role you will receive the following benefits and more:
- Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell.
- Bupa health insurance as a benefit in kind.
- An enhanced pension plan and life insurance.
- Annual performance-based bonus.
- Onsite gyms or local discounts where no onsite gym is available.
- Various other benefits and online discounts.
Why Bupa?
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring, and responsible in everything we do.
We encourage all our people to “Be you at Bupa.” We champion diversity and understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.
Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
Time Type
Full time
Job Area
Clinical Services
Locations:
London Diagnostic Centre #J-18808-Ljbffr
Centre General Manager - Basinghall Clinic employer: Bupa
Contact Detail:
Bupa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centre General Manager - Basinghall Clinic
✨Tip Number 1
Familiarise yourself with the specific operational challenges faced by outpatient and diagnostic centres. Understanding these nuances will help you demonstrate your strategic thinking and problem-solving skills during discussions.
✨Tip Number 2
Network with professionals in the healthcare management field, especially those with experience in private healthcare operations. This can provide you with valuable insights and potentially lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully built high-performing teams in the past. Be ready to share specific examples that highlight your ability to foster a culture of accountability and engagement.
✨Tip Number 4
Stay updated on the latest trends and regulations in healthcare, particularly those related to CQC compliance and service transformation. This knowledge will position you as a well-informed candidate who is ready to drive innovation at Basinghall Clinic.
We think you need these skills to ace Centre General Manager - Basinghall Clinic
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in healthcare management, particularly in outpatient and diagnostic settings. Emphasise your leadership skills and any achievements that demonstrate your ability to drive operational excellence.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for healthcare leadership and your strategic thinking abilities. Mention specific examples of how you've successfully managed complex services and improved patient care in previous roles.
Highlight Key Skills: In your application, clearly outline your understanding of regulatory frameworks like CQC and your experience with business planning and growth strategies. This will show that you are well-equipped to handle the responsibilities of the Centre General Manager role.
Showcase Your Team Leadership: Discuss your experience in building and leading high-performing teams. Provide examples of how you've fostered a culture of accountability and continuous improvement, as this is crucial for the role at Basinghall Clinic.
How to prepare for a job interview at Bupa
✨Showcase Your Leadership Skills
As a Centre General Manager, you'll need to demonstrate your ability to lead a multidisciplinary team. Prepare examples of how you've successfully managed teams in the past, focusing on fostering a culture of accountability and engagement.
✨Understand the Regulatory Framework
Familiarise yourself with the CQC and other relevant regulatory standards. Be ready to discuss how you have ensured compliance in previous roles and how you plan to maintain high standards at Basinghall Clinic.
✨Highlight Your Strategic Thinking
This role requires a strategic mindset. Prepare to discuss how you've used data and insights to inform decisions and drive performance improvements in healthcare settings. Think about specific KPIs you've monitored and how they impacted service delivery.
✨Demonstrate Commercial Acumen
Being commercially astute is crucial for this position. Be prepared to talk about your experience in business planning and growth strategies. Share examples of how you've driven profitability and efficiency in previous roles.
