Bupa is seeking a Customer Complaints Handler to ensure residents, relatives and customers feel heard, supported and treated fairly when concerns are raised. You will drive positive outcomes, support continuous improvement across care homes, and contribute to customer experience and regulatory compliance.
Join a collaborative Risk & Governance team in the UK, handling complaints end-to-end and drafting professional responses while maintaining empathy and professionalism in a fast-paced
#J-18808-Ljbffr
Care Home Complaints & Resolution Specialist employer: Bupa
Bupa Mindplace in Dartford is an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and professional development. With flexible shifts and a focus on delivering high-quality therapy, employees benefit from a dynamic environment that encourages growth and collaboration, making it an ideal place for those passionate about mental health care.
