Bupa is recruiting a Customer Engagement Advisor for its Brighton operation. This full-time, hybrid role involves supporting members through renewal, policy changes, and welcome processes, to retain customers and grow business.
The role emphasizes building relationships, problem solving, and delivering excellent service across customer journeys, with a focus on outbound/inbound calls and email interactions.
#J-18808-Ljbffr
Hybrid Customer Engagement & Retention Advisor in Brighton employer: Bupa
Bupa Mindplace in Dartford is an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and professional development. With flexible shifts and a focus on delivering high-quality therapy, employees benefit from a dynamic environment that encourages growth and collaboration, making it an ideal place for those passionate about mental health care.