Bupa is hiring a Customer Service Consultant at Victory House, Brighton. This permanent, full-time role (35 hours per week) operates Monday–Friday with 8:00am–5:00pm shifts; training is 8 weeks office-based, after which hybrid work is possible with at least two days in the office.
You will handle UK and international customer enquiries mainly by phone, pre-authorise or decline treatment per policy, maintain records and uphold regulatory standards.
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Health Insurance Customer Advisor (Hybrid) in Brighton employer: Bupa
Bupa Mindplace in Dartford is an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and professional development. With flexible shifts and a focus on delivering high-quality therapy, employees benefit from a dynamic environment that encourages growth and collaboration, making it an ideal place for those passionate about mental health care.