At a Glance
- Tasks: Serve high-quality coffee and create a welcoming environment for customers.
- Company: Join Bupa at Cromwell Hospital, a leader in healthcare and hospitality.
- Benefits: Enjoy competitive pay, free meals, and access to wellbeing programmes.
- Other info: Flexible shifts with opportunities for personal and professional growth.
- Why this job: Make a real difference while working in a vibrant café atmosphere.
- Qualifications: Previous barista experience and strong customer service skills required.
The predicted salary is between 10.8 - 13.2 £ per hour.
Job Description: Bank Barista Café, Cromwell Hospital, London SW5 0TU Bank Contract Competitive hourly rate
We Make Health Happen At Cromwell Hospital, part of Bupa, we believe exceptional service plays a vital role in creating outstanding experiences for our patients, visitors and colleagues.
Our Retail & Hospitality team is dedicated to delivering high standards of service, quality and care, helping to create a welcoming environment for everyone who walks through our doors.
How You'll Help Us Make Health Happen
You will
- Prepare and serve high-quality coffee, beverages and light food items to brand standards.
- Deliver a friendly, professional and personalised customer experience.
- Create a warm and welcoming environment for patients, visitors and colleagues.
- Take ownership of customer requests and resolve issues efficiently.
- Demonstrate strong product knowledge and confidently recommend food and beverage options.
- Support promotional activities and identify opportunities to enhance customer choice through upselling.
- Operate coffee machines and equipment safely and effectively.
- Maintain exceptional cleanliness and presentation standards across front and back-of-house areas.
- Monitor and replenish stock to ensure smooth daily operations.
- Follow all food safety, allergen, hygiene and health & safety procedures.
- Work collaboratively with colleagues to support efficient and effective service delivery.
- Key Skills / Qualifications
Essential
- Previous Barista experience or coffee training.
- Experience delivering exceptional customer service within a busy environment.
- Strong communication and interpersonal skills.
- Ability to work effectively in a fast-paced setting.
- Excellent attention to detail and presentation standards.
- Ability to work independently and as part of a team.
- Flexible approach to working shifts, weekends and holidays where required.
Desirable
- Knowledge of coffee preparation techniques and equipment.
- Food Safety Level 2 qualification, or willingness to obtain.
- Experience working in a premium hospitality or healthcare environment.
Benefits
Our benefits are designed to make health happen for our people.
Viva is our global wellbeing programme and includes all aspects of our health, from mental and physical, to financial, social and environmental wellbeing.
Joining Bupa as a Bank colleague, you'll receive
- Annual leave accrual paid every time you work.
- A friendly and supportive working environment.
- Access to Viva, our global wellbeing programme.
- Opportunity to develop your skills and experience within one of the UK's leading healthcare organisations.
- Free meal whilst on shift.
- Subsidised staff canteen and coffee shop.
- Access to preferential rates on Bupa products and services.
Why Bupa?
We're a health insurer and provider.
With no shareholders, our customers are our focus.
Our people are all driven by the same purpose, helping people live longer, healthier, happier lives and making a better world.
We encourage and welcome people from all backgrounds to apply because we know that diversity and inclusion help us create a more innovative, caring and successful workplace.
We want all of our people to feel they belong and can be their true selves at work.
Bupa is a Level 2 Disability Confident Employer.
We are committed to offering an interview to every disabled applicant who meets the minimum criteria for the role.
We also provide reasonable adjustments as part of our recruitment process to anyone that needs them.
Time Type: Part time Job Area: Property & Facilities Locations: Cromwell Hospital London
Be at the heart of helping people live longer healthier, happier lives and making a better world.
We employ more than 80,000 people globally who are making this a reality.
If you've got the belief, the drive and the talent to help us in our ambition then we’d like to hear from you.
Wherever you work, one thing stands out about Bupa people.
Our customers are our passion – they’re at the heart of our positively different culture of care.
At Bupa you’ll be challenged, you’ll be encouraged to innovate, and collaborate with colleagues who are committed to delivering exceptional experiences.
We trust, respect and consider everyone, knowing your difference will make the difference.
Bank Barista employer: Bupa
Bupa Mindplace in Dartford is an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and professional development. With flexible shifts and a focus on delivering high-quality therapy, employees benefit from a dynamic environment that encourages growth and collaboration, making it an ideal place for those passionate about mental health care.
StudySmarter Expert Advice🤫
We think this is how you could land Bank Barista
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Bupa and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Bank Barista
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Bupa that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Bupa.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Bupa get a sense of who you are beyond your experience!
How to prepare for a job interview at Bupa
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Bupa and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
