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- Tasks: Welcome guests and manage appointments at our luxurious spa.
- Company: Join Bupa, a leader in health and wellness with a 9.3/10 carehome.co.uk rating.
- Benefits: Enjoy £12.40 per hour, paid breaks, and flexible shifts including weekends.
- Why this job: Be part of a supportive team that values independence and enhances residents' lives.
- Qualifications: Must have at least two years of customer service experience and strong organisational skills.
- Other info: Shift patterns vary from 7.30am to 7.30pm, perfect for balancing studies.
Bank Spa Receptionist Richmond Village Witney, Coral Springs way, Oxfordshire, OX28 5DG
£12.40 per hour - Paid breaks
Bank Contract - Shift pattern to include weekends. Shift pattern can vary from 7.30am – 7.30pm
We make health happen. At Bupa, we offer essential support when it matters most. Richmond Villages Witney provides luxury retirement living with personalized care that promotes independence and honours individual choice, allowing our residents to live their best lives. We take pride in our carehome.co.uk review score of 9.3 out of 10.
As the front of house, you represent the welcoming spirit of our award-winning village. Our reception team is crucial in providing a warm welcome to our visitors, whether they’re greeting them in person or speaking with them over the phone.
You’ll help us make health happen by:
- Meeting and greeting of internal and external customers in a friendly and courteous manner
- Always having a professional and efficient manner
- Excellent administration and organisational skills, ensuring administration of the daily running of the Spa is kept up to date
- Having a high standard of customer service experience, minimum two years’ experience
- Managing therapist’s daily appointments in an effective manner
- Liaising between different departments
Spa Receptionist employer: Bupa UK
Contact Detail:
Bupa UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Receptionist
✨Tip Number 1
Familiarise yourself with the services offered at Richmond Villages Witney. Understanding their unique offerings will help you engage with potential customers and demonstrate your enthusiasm for the role during any interactions.
✨Tip Number 2
Practice your customer service skills by role-playing common scenarios you might encounter as a Spa Receptionist. This will prepare you to handle various situations with confidence and showcase your ability to provide excellent service.
✨Tip Number 3
Network with current or former employees of Bupa or similar establishments. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Be prepared to discuss your organisational skills in detail. Think of specific examples from your past experience where you successfully managed appointments or handled administrative tasks efficiently, as this is crucial for the role.
We think you need these skills to ace Spa Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Spa Receptionist position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and administration. Use bullet points for clarity and include specific achievements that demonstrate your skills.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your previous experience in similar roles and how you can contribute to the welcoming atmosphere at Richmond Villages Witney.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Bupa UK
✨Showcase Your Customer Service Skills
As a Spa Receptionist, you'll be the first point of contact for visitors. Highlight your previous customer service experience and provide examples of how you've handled difficult situations or gone above and beyond for customers.
✨Demonstrate Organisational Abilities
The role requires excellent administration and organisational skills. Be prepared to discuss how you manage appointments and keep records up to date. You might even want to bring a sample of your organisational tools or methods to share.
✨Emphasise Teamwork and Communication
You'll need to liaise between different departments, so it's important to show that you can work well in a team. Share experiences where effective communication led to positive outcomes, especially in a busy environment.
✨Prepare for Scenario Questions
Expect questions that assess how you'd handle specific situations, such as a dissatisfied customer or a scheduling conflict. Practising your responses to these scenarios will help you feel more confident during the interview.
