Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Serve meals and drinks, set up tables, and maintain cleanliness in a luxury retirement village.
- Company: Bupa is a leading health insurer focused on helping people live healthier, happier lives.
- Benefits: Earn ÂŁ11.60 per hour with paid breaks and flexible hours to fit your schedule.
- Why this job: Make a real impact on residents' lives while working in a supportive, diverse team environment.
- Qualifications: No specific experience required; just a caring attitude and good communication skills.
- Other info: Bupa champions diversity and is committed to supporting applicants from all backgrounds.
Richmond Villages Cheltenham provides luxury retirement living with personalized care that promotes independence and honours individual choice, allowing our residents to live their best lives. We take pride in our carehome.co.uk review score of 9.9 out of 10.
Our waiting on staff play an important role as your presence during mealtimes is crucial. It ensures residents receive dignified, personalized attention, promotes social interaction, and contributes to overall well-being.
You’ll help us make health happen by:
- Setting up tables in the restaurant and café
- Serving in the restaurant and café at mealtimes
- Preparing trays and providing room service to village residents who wish to stay in their rooms for meals
- Serving drinks at the bar as required (only applicable to applicants over 18 years old)
- Ensuring that the restaurant and café are tidy and meet all high standards
- Keeping the kitchen area clean and tidy at all times
- You may also be asked to support other areas as required, such as serving meals to or removing trays from resident’s rooms, restocking resident’s personal kitchens or delivering refreshments to other locations in the village.
Key Skills / Qualifications needed for this role:
You are a person who cares deeply for others and is driven to make a significant impact on people's lives. With your background in customer service, and potentially some experience in catering or kitchen roles—though not essential as training is provided—you excel in communication. You thrive in a tight-knit team setting, engaging with individuals from diverse backgrounds. Committed to providing outstanding service to our residents, you apply your expertise in upholding a clean, orderly, safe, and sanitary environment.
Why Bupa?
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.
Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
Host - Bank employer: Bupa UK
Contact Detail:
Bupa UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host - Bank
✨Tip Number 1
Familiarise yourself with the values and mission of Bupa, especially their focus on health and well-being. During any interviews or conversations, mention how your personal values align with theirs, as this will show that you're a good cultural fit.
✨Tip Number 2
Highlight any previous experience in customer service or hospitality, even if it's informal. Share specific examples of how you've positively impacted someone's experience, as this role is all about providing outstanding service to residents.
✨Tip Number 3
Demonstrate your ability to work in a team by discussing past experiences where collaboration was key. This role requires working closely with others, so showing that you thrive in a team environment will be beneficial.
✨Tip Number 4
Prepare to discuss how you would handle specific scenarios that may arise in a care home setting, such as dealing with difficult situations or ensuring residents feel comfortable and valued. This will showcase your problem-solving skills and empathy.
We think you need these skills to ace Host - Bank
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Host position at Bupa. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personal Statement: Write a personal statement that reflects your passion for customer service and caring for others. Use specific examples from your past experiences to demonstrate your commitment to providing outstanding service.
Highlight Relevant Experience: If you have previous experience in catering or customer service, make sure to emphasise this in your CV. Even if you lack direct experience, focus on transferable skills such as communication and teamwork.
Proofread Your Application: Before submitting your application, proofread it for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are important in the hospitality sector.
How to prepare for a job interview at Bupa UK
✨Show Your Caring Nature
During the interview, emphasise your passion for helping others. Share personal experiences where you've made a positive impact on someone's life, as this role is all about providing dignified and personalised attention to residents.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team. Discuss past experiences where collaboration was key to success, especially in customer service or catering roles, as this position thrives in a tight-knit environment.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and how you handle difficult situations. Prepare examples of how you've dealt with challenging customers or maintained high standards in a busy environment.
✨Know the Company Values
Familiarise yourself with Bupa's mission and values. Be ready to discuss how your personal values align with theirs, particularly their commitment to diversity and making health happen for everyone.
