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- Tasks: As a Host, you'll serve meals and support residents in a luxury care home.
- Company: Bupa is dedicated to helping people live healthier, happier lives with a focus on care.
- Benefits: Enjoy flexible shifts, free meals, 28 days holiday, and access to health support anytime.
- Why this job: Join a caring team that values diversity and makes a real impact on residents' lives.
- Qualifications: No experience needed; just a passion for helping others and great communication skills.
- Other info: We encourage applications from diverse backgrounds and offer support for disabled applicants.
Richmond Villages Letcombe Regis provides luxury retirement living with personalized care that promotes independence and honours individual choice, allowing our residents to live their best lives. We take pride in our carehome.co.uk review score of 9.6 out of 10.
Our waiting on staff play an important role as your presence during mealtimes is crucial. It ensures residents receive dignified, personalized attention, promotes social interaction, and contributes to overall well-being.
You’ll help us make health happen by:
- Supporting our carers serve meals within our on-site care home to village residents
- Preparing trays and providing room service to residents who wish to stay in their rooms for meals
- Supporting other areas as required, such as serving meals to or removing trays from resident’s rooms, restocking resident’s personal kitchens or delivering refreshments to other locations in the village
Key Skills / Qualifications needed for this role:
You are a person who cares deeply for others and is driven to make a significant impact on people's lives. With your background in customer service, and potentially some experience in catering or kitchen roles—though not essential as training is provided—you excel in communication. You thrive in a tight-knit team setting, engaging with individuals from diverse backgrounds. Committed to providing outstanding service to our residents, you apply your expertise in upholding a clean, orderly, safe, and sanitary environment.
Benefits:
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.
Joining Bupa in this role you will receive the following benefits and more:
- My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support – all available from one phone number 24/7.
- Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of ÂŁ350
- Free meal with every shift.
- 28 days holiday.
- Long Service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!
- Interest-free annual travel Loan to enable the purchase of public transport annual season tickets.
- Wagestream - Have early access up to 40% of your earned wages within minutes.
- Competitive Pension plans and Parental leave options as well as access to unique products such as our Menopause plan.
- My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your wellbeing.
- We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences.
Why Bupa?
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.
Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
If you require information regarding this role in an alternative format, please email.
Host employer: Bupa UK
Contact Detail:
Bupa UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host
✨Tip Number 1
Familiarise yourself with the values and mission of Bupa. Understanding their commitment to health and well-being will help you align your responses during any interviews or discussions, showcasing that you're a great fit for their culture.
✨Tip Number 2
Highlight your customer service experience in conversations. Since the role involves engaging with residents, sharing specific examples of how you've provided excellent service in previous roles can demonstrate your suitability for the position.
✨Tip Number 3
Prepare to discuss your teamwork skills. This role requires working closely with others, so think of instances where you've successfully collaborated with a team to achieve a common goal, especially in a care or hospitality setting.
✨Tip Number 4
Be ready to express your passion for helping others. Since this position is about making a positive impact on residents' lives, sharing personal stories or motivations that drive your desire to work in care can leave a lasting impression.
We think you need these skills to ace Host
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Host position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personal Statement: Write a personal statement that reflects your passion for caring for others and your commitment to providing outstanding service. Use specific examples from your past experiences to demonstrate your suitability for the role.
Highlight Relevant Experience: If you have experience in customer service or catering, make sure to emphasise this in your CV. Even if you lack direct experience, focus on transferable skills such as communication, teamwork, and attention to detail.
Proofread Your Application: Before submitting your application, proofread it for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are important qualities for the Host role.
How to prepare for a job interview at Bupa UK
✨Show Your Caring Nature
As a Host, your ability to care for others is crucial. During the interview, share examples of how you've positively impacted someone's life or provided exceptional customer service. This will demonstrate your commitment to the role.
✨Highlight Teamwork Experience
Since you'll be working in a tight-knit team, it's important to showcase your teamwork skills. Discuss past experiences where you collaborated effectively with others, especially in a catering or customer service environment.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations, such as serving meals to residents or dealing with dietary restrictions. Think through potential scenarios and how you would respond to ensure residents receive the best care.
✨Emphasise Communication Skills
Effective communication is key in this role. Be ready to discuss how you engage with individuals from diverse backgrounds and how you ensure clear communication, especially when serving meals or interacting with residents.
