Job Description
Receptionist - Bank
Arbrook House Care Home, 36 Copsem Lane, Esher, Surrey KT10 9HE
CQC rating: Outstanding
Carehome.co.uk rating: 9.8 / 10
£13.10 - £14.10 per hour depending on experience
Bank Contract - Zero hour contract
We make health happen
Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives.
You’ll Help Us Make Health Happen By
- Acting as the first point of contact for all visitors to the home
- Taking responsibility for managing new enquiries
- Providing advice and support both face to face and over the phone
- Conducting show-arounds within the care home
- Supporting the Home Manager and Administrator with clerical duties such as maintaining paper work and filing
- Dealing with enquiries in a timely manner and ensuring daily and weekly tasks are completed
Key Skills / Qualifications Needed For This Role
You’ve worked as a Receptionist before with experience in providing excellent customer service, you'll have a friendly manner both face to face and over the phone. You’re approachable and organised and have the ability to build strong relationships with our residents, their families and internal teams. Dedicated and efficient with an ability to handle a varied workload, but importantly, your caring attitude underpins everything you do - to make a real difference to people’s lives.
Benefits
- Flexible working patterns to fit around you
- Comprehensive induction (fully paid)
- Free meal on every shift
- DBS Check and Uniform provided and paid for by Bupa
- Access to discounts at a wide variety of gyms and fitness facilities across the UK
Why Bupa?
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier and happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.
Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
- Please note, this role is not at or above RQF Level 3 and is not included under the UK's Points Based Immigration System for sponsorship by an employer.
Time Type
Full time
Job Area
Care Home - Facilities & Home Support
Locations
Arbrook House
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Receptionist - Bank in Esher employer: Bupa UK
Bupa Dental Care in Abergavenny is an exceptional employer that prioritises the growth and development of its dental nurses, offering a supportive environment where you can thrive. With industry-leading benefits, including comprehensive health support, competitive pay that increases with experience, and a clear career framework, Bupa ensures that you feel valued and rewarded for your vital contributions. Join a family-oriented team that not only cares for patients but also invests in your professional journey, making it a truly rewarding place to work.
