Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face of our care home, welcoming visitors and managing enquiries.
- Company: Join Bupa, a leading health insurer dedicated to making health happen for everyone.
- Benefits: Enjoy flexible hours, free meals, and discounts at gyms across the UK.
- Why this job: Make a real difference in people's lives while working in a supportive and caring environment.
- Qualifications: Previous receptionist experience with excellent customer service skills is essential.
- Other info: We champion diversity and encourage applications from all backgrounds.
The predicted salary is between 20000 - 28000 £ per year.
Requisition Title
Job Number:
Job Number:
WIN00SL
Wingham Court
Surrey KT10 0RQ
Wingham Court Care Home, Oaken Lane, Claygate, Esher KT10 0RQ
CQC rating: GOOD
We make health happen
Here at Bupa, we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence, and honouring choice to help our residents live their best lives.
You’ll help us make health happen by:
- Acting as the first point of contact for all visitors to the home
- Taking responsibility for managing new enquiries
- Providing advice and support both face to face and over the phone
- Conducting show-arounds within the care home
- Supporting the Home Manager and Administrator with clerical duties such as maintaining paperwork and filing
Dealing with enquiries in a timely manner and ensuring daily and weekly tasks are completed
Key Skills / Qualifications needed for this role:
You’ve worked as a Receptionist before with experience in providing excellent customer service. You\’ll have a friendly manner both face to face and over the phone. You’re approachable, organised, and able to build strong relationships with residents, their families, and internal teams. You are dedicated and efficient with the ability to handle a varied workload, and your caring attitude underpins everything you do — making a real difference to people’s lives.
Joining Bupa in this role, you will receive the following benefits and more:
- Flexible working patterns to fit around you
- Comprehensive induction (fully paid)
- Free meal on every shift
- DBS Check and Uniform provided and paid for by Bupa
- Access to discounts at various gyms and fitness facilities across the UK
Why Bupa?
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are driven by the purpose of helping people live longer, healthier, happier lives, and making a better world. We make health happen by being brave, caring, and responsible in everything we do.
We encourage all our people to “Be you at Bupa,” champion diversity, and understand the importance of representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.
Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll ensure fair treatment and offer reasonable adjustments during our recruitment process to anyone who needs them.
** Please note, this role is not at or above RQF Level 3 and is not included under the UK\’s Points Based Immigration System for sponsorship by an employer.
#J-18808-Ljbffr
Weekend Receptionist - Bank employer: Bupa Global
Contact Detail:
Bupa Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Receptionist - Bank
✨Tip Number 1
Familiarise yourself with Bupa's values and mission. Understanding their commitment to person-centred care will help you align your responses during any interviews or conversations, showcasing that you're a good fit for their culture.
✨Tip Number 2
Practice your customer service skills. Since the role requires excellent communication, consider role-playing scenarios where you handle enquiries or conduct show-arounds, ensuring you come across as friendly and approachable.
✨Tip Number 3
Network with current or former employees of Bupa. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 4
Be prepared to discuss your organisational skills. Think of examples from your past experience where you successfully managed multiple tasks or maintained paperwork efficiently, as this is crucial for the role.
We think you need these skills to ace Weekend Receptionist - Bank
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Weekend Receptionist position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention specific experiences that demonstrate your customer service skills and ability to manage enquiries effectively.
Highlight Relevant Experience: In your CV, emphasise any previous receptionist or customer service roles. Use bullet points to clearly outline your responsibilities and achievements in those positions, focusing on your ability to build relationships and handle varied workloads.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial for a receptionist role.
How to prepare for a job interview at Bupa Global
✨Show Your Customer Service Skills
As a Weekend Receptionist, you'll be the first point of contact for visitors. Make sure to highlight your previous experience in customer service during the interview. Share specific examples of how you've handled enquiries and provided support, both face-to-face and over the phone.
✨Demonstrate Your Organisational Abilities
This role requires you to manage various tasks efficiently. Be prepared to discuss how you stay organised and prioritise your workload. You might want to mention any tools or methods you use to keep track of daily and weekly tasks.
✨Emphasise Your Caring Attitude
Bupa values a caring attitude, so it's important to convey your dedication to making a difference in people's lives. Share stories that illustrate your compassion and how you've positively impacted others in previous roles.
✨Prepare for Scenario Questions
You may be asked how you would handle specific situations, such as dealing with a difficult visitor or managing multiple enquiries at once. Think through potential scenarios and prepare your responses to demonstrate your problem-solving skills and ability to remain calm under pressure.
