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For Companies At a Glance
- Tasks: Be the friendly face of our care home, welcoming visitors and managing enquiries.
- Company: Join Bupa, a caring health insurer focused on making a difference in people's lives.
- Benefits: Enjoy competitive pay, flexible hours, free meals, and access to health support.
- Why this job: Make a real impact by helping residents and their families feel at home.
- Qualifications: Previous receptionist experience with excellent customer service skills required.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
Overview
Receptionist role at Chilton Meadows Care Home, Stowmarket IP14 1HL. Permanent part-time 24 hours. Salary ÂŁ12.80 per hour. Working days to be discussed.
Location: Union Road Stowmarket. Salary Amount ÂŁ12.80. Job Location: Chilton Meadows Care Home, Stowmarket IP14 1HL. Working hours: Permanent Part Time 24 hours. Salary ÂŁ12.80 per hour. Overview of the employer and its purpose is to make health happen by delivering person-centred care.
Responsibilities
- Acting as the first point of contact for all visitors to the home
- Taking responsibility for managing new enquiries
- Providing advice and support both face to face and over the phone
- Conducting show-arounds within the care home
- Supporting the Home Manager and Administrator with clerical duties such as maintaining paperwork and filing
- Dealing with enquiries in a timely manner and ensuring daily and weekly tasks are completed
Key Skills / Qualifications
You’ve worked as a Receptionist before with experience in providing excellent customer service, you\\\’ll have a friendly manner both face to face and over the phone. You’re approachable and organised and have the ability to build strong relationships with our residents, their families and internal teams. Dedicated and efficient with an ability to handle a varied workload, but importantly, your caring attitude underpins everything you do – to make a real difference to people’s lives.
Benefits
- My Healthcare – Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support
- Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of ÂŁ350
- Wagestream – Have early access to up to 40% of your earned wages within minutes
- 28 days holiday
- We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences.
- Long service – For every milestone at Bupa we will reward you with ecards, extra holidays and money!
- Free meal on every shift
- Interest-free annual travel loan to enable the purchase of public transport annual season tickets
- We offer a range of Bupa pension plans – find out more on our career site
- Parental leave – We have schemes for adoption, birth parents and co parents -find out more on our career site
- Menopause Plan – Specifically designed to empower women to seek advice, choose their treatment and take control of their health
- Access to discounts at a wide variety of gyms and fitness facilities across the UK
Why Bupa?
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.
Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
Please note, this role is not at or above RQF Level 3 and is not included under the UK\’s Points Based Immigration System for sponsorship by an employer.
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Receptionist employer: Bupa Global
Contact Detail:
Bupa Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Chilton Meadows Care Home. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your people skills! As a receptionist, you'll be the first point of contact for visitors. So, brush up on your communication skills. Role-play with a friend or family member to get comfortable with common scenarios you might face.
✨Tip Number 3
Dress the part! First impressions matter, especially in a care home setting. Choose an outfit that’s professional yet approachable. You want to look friendly and ready to help, so pick something that reflects your personality while still being appropriate.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen to join the team!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your friendly and approachable nature shine through. We want to see the real you, so don’t be afraid to add a personal touch that reflects your character!
Tailor Your Experience: Make sure to highlight your previous experience as a Receptionist and any customer service roles you've had. We’re looking for specific examples of how you’ve provided excellent support, both face-to-face and over the phone.
Be Organised: Since the role involves managing enquiries and clerical duties, it’s important to demonstrate your organisational skills. Mention any tools or methods you use to stay on top of tasks and maintain paperwork efficiently.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at Bupa Global
✨Know the Care Home Inside Out
Before your interview, take some time to research Chilton Meadows Care Home. Understand their mission of delivering person-centred care and be ready to discuss how you can contribute to that goal. This shows genuine interest and helps you connect your skills to their values.
✨Show Off Your Customer Service Skills
As a Receptionist, excellent customer service is key. Prepare examples from your past experiences where you’ve successfully handled enquiries or resolved issues. Highlight your friendly manner and ability to build relationships, as these are crucial for the role.
✨Practice Common Interview Questions
Anticipate questions related to your organisational skills and how you manage a varied workload. Think about scenarios where you've had to juggle multiple tasks and how you prioritised them. Practising these responses will help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, what a typical day looks like, or how they support staff development. This not only shows your enthusiasm but also helps you gauge if the environment is right for you.
