Product Owner

Product Owner Salford Quays / London / Staines / Leeds - hybrid with 2 days in a Bupa office and this role will also require regular travel to our Staines office. Permanent Full time - 37.5 hours per week £82k We try to consider all types of flexibility, including locations, hours and working patterns. Please note that we are unable to offer sponsorship for this position. Interview timelines : Stage 1 (Virtual Interviews): Week commencing 30th November Stage 2 (Face-to-Face Interviews): Week commencing 7th December We make health happen: At Bupa, our purpose is to help people live longer, healthier, happier lives and make a better world. As a Product Owner, you'll lead our Retention Squad and own the strategy, roadmap and outcomes that help us retain and grow our customer base. You'll bring together customer insight, commercial performance, and business strategy to make confident decisions about where we invest, what we prioritise and how we deliver the greatest value for our customers and the business. This is a highly visible role with responsibility for shaping retention strategy, influencing senior stakeholders, and leading a multidisciplinary team focused on delivering measurable customer, commercial and retention outcomes. How you'll help us make health happen: Own and evolve the consumer retention strategy and roadmap, ensuring priorities align with customer needs, commercial opportunity, and business objectives. Lead the Retention Squad, providing clear direction, prioritisation and accountability for delivery and outcomes. Make data-led decisions on which initiatives to prioritise, scale, pause or stop, balancing customer outcomes, value, complexity, and risk. Build and maintain a pipeline of retention opportunities, ensuring clear ownership, success measures, and governance. Influence senior stakeholders across Product, Digital, Marketing, Operations, Data