At a Glance
- Tasks: Supervise café operations and lead a team to deliver exceptional service.
- Company: Join Bupa at Cromwell Hospital, a leader in healthcare and wellbeing.
- Benefits: Enjoy 25 days holiday, health insurance, and flexible working options.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Make a difference in people's lives while developing your leadership skills.
- Qualifications: Experience in hospitality and strong customer service skills required.
The predicted salary is between 24300 - 29700 £ per year.
- Barista Supervisor
- Cromwell Hospital, London SW5 0TU
- Full Time, 40 hours per week | Permanent
- 5 days a week between Monday-Saturday
- Competitive Salary + Excellent Benefits
- We Make Health Happen
At Cromwell Hospital, our purpose is simple: helping people live longer, healthier, happier lives.
As part of Bupa, one of the world's leading healthcare groups, we are committed to delivering exceptional care and service to our patients, visitors, consultants and colleagues.
How You’ll Help Us Make Health Happen
As our Barista Supervisor, you’ll play a key role in creating a welcoming environment for patients, visitors and colleagues while supporting the smooth running of the café operation.
Your responsibilities will include
- Supervising the daily operation of the hospital café and coffee service areas.
- Leading, coaching and supporting Baristas and Café Assistants to deliver exceptional service.
- Maintaining high standards of beverage preparation, product presentation and customer satisfaction.
- Managing stock levels, supporting ordering processes and minimising waste.
- Ensuring accurate cash handling and till reconciliation procedures are followed.
- Monitoring compliance with food safety, hygiene, HACCP and health and safety requirements.
- Supporting recruitment, induction and training of team members.
- Driving continuous improvement through customer feedback, promotional initiatives and retail performance analysis.
- Key Skills / Qualifications
Essential
- Previous experience in a hospitality, café, coffee shop or retail food environment.
- Experience leading or supervising a customer-facing team.
- Strong customer service and interpersonal skills.
- Good understanding of food safety, hygiene and allergen management.
- Ability to work efficiently in a busy environment while maintaining excellent attention to detail.
- Confident communication skills and the ability to build positive working relationships.
- Basic IT skills and confidence using electronic systems.
- Flexible approach to working patterns as required by the business.
Desirable
- Experience within a healthcare, private hospital or premium hospitality environment.
- Food Safety Level 2 qualification or willingness to obtain one.
- Experience using EPOS or tablet-based ordering systems.
Benefits
Our benefits are designed to make health happen for our people.
Viva is our global wellbeing programme and includes all aspects of our health, from mental and physical, to financial, social and environmental wellbeing.
We support flexible working and have a range of family-friendly benefits designed to help you balance your work and home life.
These include
- 25 days holiday, increasing through length of service, with option to buy or sell
- Enhanced pension and life insurance
- Support with travel costs via a season ticket loan or cycle to work scheme
- Access to our Health Services, ensuring you can access support when you need it
- Discounted dental insurance
- Annual performance-based bonus
- Bupa health insurance as a benefit in kind
- An enhanced health and wellbeing programme including Employee Assistance Programme and access to wellbeing support
- Access to discounts at a wide variety of gyms and fitness facilities across the UK
Why Bupa?
We're a health insurer and provider.
With no shareholders, our customers are our focus.
Our people are all driven by the same purpose, helping people live longer, healthier, happier lives and making a better world.
We encourage and welcome people from all backgrounds to apply because we know that diversity and inclusion help us create a more innovative, caring and successful workplace.
We want all of our people to feel they belong and can be their true selves at work.
Bupa is a Level 2 Disability Confident Employer.
We are committed to offering an interview to every disabled applicant who meets the minimum criteria for the role.
We also provide reasonable adjustments as part of our recruitment process to anyone that needs them.
- Time Type:
Full time - Job Area:
Property & Facilities Locations:
Cromwell Hospital London
Barista Supervisor employer: BUPA Care Homes (CFCHomes)
BUPA Care Homes (CFCHomes) is an attractive employer due to its commitment to delivering high-quality healthcare services and fostering a supportive work environment. Employees enjoy competitive salaries, opportunities for career advancement, and a culture that prioritizes teamwork and patient care.
Contact Details:
BUPA Care Homes (CFCHomes) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Barista Supervisor
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like BUPA Care Homes (CFCHomes). It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to BUPA Care Homes (CFCHomes)
Don't be shy about reaching out to BUPA Care Homes (CFCHomes) directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Barista Supervisor
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about BUPA Care Homes (CFCHomes) and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at BUPA Care Homes (CFCHomes)
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
