At a Glance
- Tasks: Support employee experience through rosters, payroll, and customer service.
- Company: Join Bupa Aged Care, Australia's largest regional aged care provider.
- Benefits: Free health insurance, career development, and a supportive work environment.
- Other info: Inclusive workplace that values diversity and offers flexible working options.
- Why this job: Make a real difference in residents' lives while growing your career.
- Qualifications: Experience in admin/customer service, strong communication, and MS Office skills.
The predicted salary is between 30000 - 40000 £ per year.
Ready for a new career adventure? Join Bupa Aged Care and be at the heart of it in Eastwood. As Australia's largest regional aged care and dementia provider, we continue to be part of communities driven by vision, passion and hard work. We make life better for thousands. That includes yours. You make a difference to our residents and their families, and we want to make sure you are absolutely supported to do just that. Bupa Eastwood is a delightful and modern care home set in a rural environment surrounded by the picturesque rolling hills of Bairnsdale near to Lakes Entrance in eastern Victoria. It consists of 91 beds, with dementia and high care units. Our primary goal is placing our focus on the health, lifestyle and well-being of our residents.
Benefits of Bupa
- Free select health insurance for you and your immediate family up to $5500*
- VIVA - our employee wellbeing program - live healthier and happier
- Career development; you’ll have a real say in shaping the future direction of the business and your own career
- Access to world-class training and professional development
- Comprehensive induction and buddy program
- Be recognised and rewarded through the Bupa Love Reward & Recognition Program
About the Role
As the Business Administrator known as a Customer Service Consultant (CSC) in Bupa, you will work alongside another CSC and our General Manager. You will be responsible for a range of administrative tasks to help support the operation of the care home. This role will be responsible for the Employee Service function. No sponsorship available.
Duties
- Employee Service - Support and oversee the Care home employee experience, through: Administering rosters, payroll, training, compliance, HR, recruitment activities, complete the onboarding and induction of new starters, managing annual and sick leave in the rosters.
- Resident Placement - Providing prospective residents and loved ones with a warm, welcoming, and informative introduction to the Care Home.
- Concierge / Reception / Admin - Effectively lead the customer and administrative experience function of the Care Home.
Skills and Experience
- Patience and a sunny disposition.
- Diplomacy and a proactive approach.
- Intermediate to advanced skills across the MS Office Suite.
- Previous experience in a similar admin/customer service role.
- Previous experience in rosters, payroll and general HR function including recruitment.
- Highly developed organisation and time management skills.
Culture
We all share the same purpose at Bupa Aged Care. Helping people live longer, healthier, happier lives and making a better world. We take pride in delivering high-quality care with a personal touch. Bupa champions a unique agile culture, one that adapts to your needs as a member of our team.
How to Apply
Click Apply to be taken to our online application process. As part of your application, you will be asked to complete pre-employment checks. At Bupa your wellbeing, identity, and personal story are respected and valued. We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants.
Business Administrator - Rostering and Payroll | Eastwood(Bairnsdale)VIC employer: Bupa Anz
Bupa Aged Care is an exceptional employer, offering a supportive and inclusive work environment in the picturesque setting of Eastwood, Bairnsdale. With a strong focus on employee wellbeing, career development, and comprehensive training, Bupa empowers its staff to thrive both personally and professionally. The unique culture prioritises high-quality care for residents while ensuring that employees feel valued and recognised for their contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Business Administrator - Rostering and Payroll | Eastwood(Bairnsdale)VIC
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
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Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Bupa Anz!
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Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Bupa Anz.
We think you need these skills to ace Business Administrator - Rostering and Payroll | Eastwood(Bairnsdale)VIC
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Bupa Anz. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Bupa Anz and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Bupa Anz. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Bupa Anz's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Bupa Anz
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Bupa Anz.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
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A full-time HR role at Bupa Anz will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
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Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Bupa Anz and how you would contribute to adapting HR strategies.
