Supply Chain Manager - Digital in Barnoldswick

Role: Supply Chain Manager Location: BB18 6DX, UK About BUOYANCY TECHNOLOGIES Enabling the free world’s leading aerospace, space, and defense institutions. BUOYANCY TECHNOLOGIES was founded in 2022 to meet the rising demand for solutions in aerospace, space, and defense—markets underserved by a dysfunctional supply chain. We attract the most capable talent with integrity and build and leverage generative AI for digital and physical solutions. We are proud to contribute significantly to the most prestigious and complex aerospace, space, and defense platforms—some under confidential mandates. With active production facilities in the UK and Germany and a growing workforce of currently 150 employees, we are scaling rapidly, but already delivering to our customers. Our culture is highly purpose-driven, constantly delivering innovation, exceptional standards, execution. This is a high-performance environment. If you seek meaningful work at the intersection of technology and defense, this is the place for you. The Role: Supply Chain Manager We are seeking a Supply Chain Manager for the structural airframe components section of BUOYANCY TECHNOLOGIES. A strong background in production planning, supply chain management, and operational excellence to manage the end-to-end supply chain across programs. Customer Relationship Management: Act as the primary operational point of contact for key customer accounts. Build and maintain strong long-term customer relationships through regular engagement and communication. Manage customer expectations regarding delivery performance, schedule updates and operational priorities. Provide clear and proactive communication around risks, delays or changes impacting programme delivery. Lead customer review meetings and performance discussions. Coordinate internally with Production, Quality, Engineering and Commercial teams to resolve issues and support customer requirements. Support the development and strengthening of long-term strategic customer partnerships. Partner with customers to understand upcoming demand, new program requirements, and business growth opportunities, feeding this intelligence back into quoting, capacity planning, and production strategies. Communicate regularly with customers regarding order status updates, delivery schedules, and any changes or delays in production timelines, ensuring high levels of customer satisfaction and retention. Manage the customer order book, ensuring accurate order entry, order confirmation, and timely delivery of customer orders in accordance with agreed-upon lead times and delivery commitments. Commercial responsibilities including contract reviews, negotiation and working on long term agreements. Manage strategic suppliers, building long-term relationships and ensuring delivery performance is in line with KPIs and production plan. Monitor supplier performance against key metrics including On-time delivery, Lead time adherence, Quality performance, Responsiveness and Escalation closure Conduct regular supplier performance reviews and drive continuous improvement initiatives. Identify supply chain risks and proactively coordinate mitigation actions. Work collaboratively with suppliers to improve reliability, communication and delivery performance. Coordinate activities across Manufacturing, Quality, Engineering, Commercial and Planning functions. Escalate operational risks early and drive mitigation actions. Escalation & Performance Management: Monitor operational performance and identify risks before they impact customer commitments. Coordinate resolution activities relating to supply disruption, quality concerns or delivery risks. Lead structured recovery plans when performance issues arise. Minimum 3 years’ experience in customer-facing, supplier-facing, programme delivery or supply chain coordination roles, ideally within manufacturing, aerospace or defence environments. Commercial, negotiation and contract experience. Commercial awareness and ability to manage expectations across multiple parties. Degree in Logistics, Supply Chain Management, Business and Management or related area or Equivalent Proven Experience. Proficiency in ERP/MRP systems, production planning software, and Microsoft Excel for data analysis and reporting. Strong analytical skills, with the ability to interpret production data, identify trends, and make data-driven decisions to optimize production processes and resource utilization. Prestige and Innovation: Work on high-stakes projects that define the future of aerospace, space, and defense. Join an organisation where excellence, integrity, and results are the foundation of everything we do. At BUOYANCY TECHNOLOGIES, we are committed to a purely merit-based environment where performance, capability, and integrity are all that matter. We do not hire based on race, skin colour, gender, religion, or any other personal characteristic protected by the law; we believe in rewarding talent, dedication, integrity, and results.