At a Glance
- Tasks: Provide friendly service, manage stock, and create a welcoming environment for customers.
- Company: Join Bunnings, a leading retailer in home improvement with a fun and inclusive culture.
- Benefits: Enjoy team discounts, free memberships, and access to exclusive perks across various brands.
- Other info: Great opportunity for high school and college students looking for seasonal work.
- Why this job: Be part of a supportive team that makes a difference while gaining valuable experience.
- Qualifications: Passion for customer service, enthusiasm for learning, and ability to work flexible hours.
The predicted salary is between 28.64 - 28.64 £ per hour.
Join us and experience Bunnings from the other side of the counter!
What’s in it for you when you’re part of our team:
- Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few
- Free standard OnePass membership
- Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave
- 12 weeks paid parental leave, regardless of gender
- Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities
- We’re genuinely invested in your career and no matter where you start with us, that pathway is yours to build
About the role:
Our team members are the face of Bunnings, always ready to give it a red-hot go! They provide friendly and helpful service to everyone who walks through our doors, ensuring every experience counts. When customers visit us, they are greeted by passionate team members eager to offer tools and advice to turn any D.I.Y. dream into a reality. Whether it's finding the right product or sharing expert tips, our team is here to help every step of the way. We provide an adult pay rate for 18 years of age and above at $28.64 per hour for this role.
What's involved:
- Provide our customers with the best experience across the store
- Manage stock efficiently while keeping the workspace clean and tidy
- Serve customers with a smile at our checkout registers
- Join a team that is supportive, inclusive, makes a difference in the community, and has fun doing it
Who we're looking for:
We are looking for seasonal casual team members to join us on fixed-term contracts joining us in September/October 2026 through to end of January 2027 - a great chance to jump in and be part of the action! We're looking for team members who are passionate about helping others and eager to learn and grow. Whether you have a green thumb, are into D.I.Y., looking for your first retail role, or even considering a career change, we would love to hear from you!
You'll need:
- A genuine passion for customer experience with energy and enthusiasm
- To be able to approach, connect and confidently interact with customers
- An enthusiasm for learning about products and services and the readiness to lend a hand across different areas of the store
- To act with integrity, be safe and do your best
- The availability to work flexible hours (including late nights, early mornings and weekends)
When you’re ready to give this opportunity a Red Hot Go, all you’ll need to do is:
- Submit an application and complete an online chat interview (20 minutes)
- If successful, next step includes an online video interview (15 minutes)
- If you’re a match, we’ll invite you to an onsite meet and greet with our leaders (20 minutes)
You’ll be part of a workplace where you’ll feel like you belong. We love the diversity across our teams, brought together in an inclusive culture guided by our values. We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations, and gender identities. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply and join us in shaping a workplace that celebrates First Nations voices, perspectives, and contributions. Please note, you must be age 15 or over to apply for a role at Bunnings.
We’re all about fairness at Bunnings, and our team’s here to support you every step of the way. If you need any adjustments, just let us know - we’re here to help. If you’ve got the experience, skills, and drive to grow - but don’t quite nail every part of the job description - we still want to hear from you. For support, contact us at jobs@bunnings.com.au.
Bunnings reserves the right to close job advertisements at any time, so we encourage you to apply early. We do not accept unsolicited resumes from recruitment agencies, as we have a dedicated internal Talent Acquisition team managing all hiring processes.
About Us
Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We're proud to support project builders, commercial tradespeople and the housing industry through our network of stores, trade centres, frame and truss sites and online. At Bunnings, our purpose is simple: we’re here to inspire people to have a red hot go! Whether that's backing our team to grow, supporting customers to take on new projects, or helping communities make a real difference. By joining our passionate and diverse team, you will be part of a culture that encourages you to roll up your sleeves and build something great together. If you’re ready to have a go, apply today.
Please note if you are offered a role with us, background checks may be required. This can include police, employment, medical and qualification checks. If a police check search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role.
Customer Service Team Member - Seasonal Casual in Stafford employer: Bunnings Group
At Bunnings, we pride ourselves on being an excellent employer, offering a vibrant and inclusive work culture where every team member is valued. With a range of benefits including team discounts, paid parental leave, and opportunities for personal growth, we are committed to supporting our employees in their career journeys. Join us in a role that not only allows you to connect with customers but also empowers you to make a difference in the community while having fun along the way.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Team Member - Seasonal Casual in Stafford
✨Get in Early for Seasonal Opportunities
Retail is all about timing, so keep an eye out for those early seasonal hiring windows. Many shops start ramping up their staff as early as September for the festive rush. Put yourself out there by visiting your favourite stores and chatting with managers about possible openings. You might just land a spot before they even hit the online job boards!
✨Show Off Your Sales Skills
In retail, personality goes a long way! When you're chatting with potential employers, showcase your past customer service experiences and your ability to handle busy floors. If you’ve got experience in sales or dealing with customers, make it a key part of your pitch. Think of it as your secret weapon to landing that seasonal gig!
✨Engage with Local Retail Communities
Get involved in local retail job fairs and community events! Many retailers will host hiring sessions during peak seasons, and these are perfect opportunities to meet company representatives face-to-face. Plus, you’ll start building connections that can help you land future roles. So, grab your best outfit and get out there!
✨Leverage Social Media for Retail Roles
Don’t underestimate the power of social media in your job hunt! Follow your local retailers and engage with their posts—like, comment, or share your favourite items. Companies often announce openings on their social platforms first, so being active can give you a leg up. Remember to mention any relevant retail experience you have in your interactions!
We think you need these skills to ace Customer Service Team Member - Seasonal Casual in Stafford
Some tips for your application 🫡
Show Your Passion for Retail:In your application, let your love for retail shine through! We want to see your enthusiasm and any previous retail experiences that make you the perfect fit for the Customer Service Team Member - Seasonal Casual position at Bunnings Group. Whether it's a past role or a memorable shopping experience that sparked your interest, share those moments!
Highlight Your Customer Service Skills:Customer service is at the heart of retail, especially in a seasonal role like this. Make sure to include specific examples of how you've dealt with customers in the past, resolved issues, or gone above and beyond to make someone’s day. This will show us that you're ready to tackle the bustling holiday season!
Flexibility is Key:For a seasonal role, flexible availability is really important. Mention your availability in your cover letter—highlighting that you're ready to jump in when needed, including during peak times. This can set you apart from other candidates who may have less availability!
Keep It Concise and Relevant:Seasonal roles attract a lot of applicants, so keep your CV sharp and focused. Use bullet points to break down your previous retail experiences and skills so we can quickly see why you'd be a great fit for the Customer Service Team Member - Seasonal Casual at Bunnings Group. Remember, quality over quantity!
How to prepare for a job interview at Bunnings Group
✨Know Your Products
Brush up on the products or brands that Bunnings Group sells. Customers will be looking for advice, and demonstrating your product knowledge can really make you stand out during the interview. Think about how you can engage with their merchandise and show real enthusiasm for the items they'll be selling this season.
✨Prepare for Scenario-Based Questions
In retail, you'll often face situation-based questions like, 'How would you handle an upset customer?' or 'What would you do if stock runs out during a busy sale?'. Think of specific examples from your experience or past roles to showcase your problem-solving skills and customer service approach.
✨Highlight Your Flexibility
Since this is a seasonal role, Bunnings Group is likely looking for someone who can adapt easily. Be ready to discuss your availability and willingness to work various shifts, especially during peak hours. Showing you're a team player who can jump in where needed will make a great impression!
✨Bring a Can-Do Attitude
As a seasonal employee, you'll be part of a fast-paced environment. Expressing your eagerness to learn and take on new tasks can set you apart. Share any experiences where you've tackled challenges head-on or picked up new skills quickly, making it clear that you're ready for whatever comes your way at Bunnings Group.
