At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences and manage daily operations.
- Company: Join Bunnings, a leading retailer in home improvement with a vibrant culture.
- Benefits: Enjoy team discounts, free memberships, and 12 weeks paid parental leave.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Kickstart your leadership journey and make a real impact in a supportive environment.
- Qualifications: Previous retail leadership experience and a passion for team development.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Join us and experience Bunnings from the other side of the counter!
Whatâs in it for you when youâre part of our team:
- Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few
- Free standard OnePass membership
- Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave
- 12 weeks paid parental leave, regardless of gender
- Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities
- Weâre genuinely invested in your career and no matter where you start with us, that pathway is yours to build
About the role:
As a Department Manager at Bunnings, you will be responsible for the ongoing daily operations, sales and high-volume stock management within your specialist area. You will work closely with fellow Department Managers in such departments as Service, Inside the Home, Builders and Lifestyles & Garden whilst reporting directly to your Operations Manager and Complex Manager. You and your team of 20+ team members will be efficient, organized and be the go-to for our fantastic customers. Your role will help drive Service and Operations within your department by training and developing your team, providing Best Experience to our customers, and ensuring your department is showcasing our Widest Range and Best Prices. You will be required to monitor and measure customer service levels, liaise with various teams in Merchandising, Store Leadership and Health and Safety whilst also developing strong relationships with our suppliers. This role includes a minimum of 1 in 3 weekend roster and some public holiday work is required.
Whatâs involved:
- Lead a team of 20+ to maintain an engaged and safe work environment, while also performing duty manager responsibilities, including opening and closing the store across weekdays and weekends.
- Build team capability on Best Experience and Safety Culture & Compliance. Including team engagement, performance management and recognition.
- Rostering and strategic planning for your team to deliver on our service promise. Driving department sales through strong merchandising & monitoring of key metrics.
- Action customer feedback to improve the end-to-end customer experience
- Own department stock accuracy including adjustments, replenishment discipline and loss prevention processes.
Who weâre looking for:
As a Department Manager for Bunnings, you will be a highly driven individual with strong leadership and influencing skills. Previous experience in leading teams with a focus on Safety and Wellbeing and Specialist products is preferred with the ability to develop teams and provide a healthy environment in which to work in. You must be able to wear many hats, influence multiple stakeholders and understand KPIâs and exceeding customer expectations.
Youâll need:
- Lead and inspire a large team (20+) to deliver the Best Experience through strong engagement, coaching and teamwork
- Previous experience leading teams in the retail industry or a large, high volume customer focused organisation
- Champion a Safe & Secure environment by roleâmodelling safety leadership and ensuring compliance with policies and procedures
- Confident leader, experienced in opening and closing the store and supporting smooth trade across weekdays and weekends
- Build team capability through clear expectations, performance conversations and recognition
- Deliver on our service promise through effective rostering, planning and being ready when the customer is
- Drive strong retail fundamentals, including merchandising excellence, sales performance, stock accuracy, availability and loss prevention
When youâre ready to give this opportunity a Red Hot Go, all youâll need to do is:
- Submit an application and complete an online chat interview (20 minutes)
- If successful, next step includes an online video interview (15 minutes)
- If youâre a match, weâll invite you to an onsite meet and greet with our leaders (30 minutes)
Youâll be part of a workplace where youâll feel like you belong. We love the diversity across our teams, brought together in an inclusive culture guided by our values. We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations, and gender identities. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply and join us in shaping a workplace that celebrates First Nations voices, perspectives, and contributions.
Please note, you must be age 15 or over to apply for a role. Weâre all about fairness at Bunnings, and our teamâs here to support you every step of the way. If you need any adjustments, just let us know - weâre here to help. If youâve got the experience, skills, and drive to grow - but donât quite nail every part of the job description - we still want to hear from you. For support, contact us at reserves the right to close job advertisements at any time, so we encourage you to apply early. We do not accept unsolicited resumes from recruitment agencies, as we have a dedicated internal Talent Acquisition team managing all hiring processes.
Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. Weâre proud to support project builders, commercial tradespeople and the housing industry through our network of stores, trade centres, frame and truss sites and online. At Bunnings, our purpose is simple: weâre here to inspire people to have a red hot go! Whether thatâs backing our team to grow, supporting customers to take on new projects, or helping communities make a real difference. By joining our passionate and diverse team, you will be part of a culture that encourages you to roll up your sleeves and build something great together. If youâre ready to have a go, apply today.
Please note if you are offered a role with us, background checks may be required. This can include police, employment, medical and qualification checks. If a police check search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role.
At Bunnings, we believe a diverse team creates the best mix of perspectives which helps us innovate and make better decisions. We want our team to have diverse thinking, perspectives, backgrounds and education, which supports us in representing the local communities we serve and so our team can bring their whole self to work. A diverse and inclusive team makes everyone feel valued, respected and connected at work. Weâre committed to creating a safe and supportive work environment for all team members regardless of age, disability, gender identity, sexual orientation, race, ethnicity or background.
Department Managers in Doncaster employer: Bunnings Group
Contact Detail:
Bunnings Group Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Department Managers in Doncaster
â¨Tip Number 1
Get to know the company culture! Before your interview, check out Bunnings' social media and website. Understanding their values and what they stand for will help you connect with the team during your chat.
â¨Tip Number 2
Practice makes perfect! Run through some common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it aligns with the Department Manager role.
â¨Tip Number 3
Show off your leadership skills! Be ready to share specific examples of how you've led teams in the past. Highlight your ability to inspire and engage others, as this is key for a Department Manager at Bunnings.
â¨Tip Number 4
Donât forget to ask questions! At the end of your interview, have a few thoughtful questions prepared. This shows your interest in the role and helps you gauge if Bunnings is the right fit for you.
We think you need these skills to ace Department Managers in Doncaster
Some tips for your application đŤĄ
Show Your Leadership Skills: When you're writing your application, make sure to highlight your leadership experience. We want to see how you've inspired and managed teams in the past, especially in a retail environment. Share specific examples that demonstrate your ability to drive performance and create a positive work culture.
Tailor Your Application: Donât just send a generic application! Take the time to tailor your CV and cover letter to the Department Manager role at Bunnings. Use keywords from the job description and show us how your skills and experiences align with what weâre looking for. This will help you stand out from the crowd!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on communicating your relevant experience and achievements effectively. Remember, less is often more!
Apply Through Our Website: Make sure to apply through our website for the best chance of success! Itâs super easy and ensures your application goes directly to our team. Plus, youâll get all the latest updates about your application process. So, donât wait â hit that apply button!
How to prepare for a job interview at Bunnings Group
â¨Know Your Stuff
Before the interview, make sure you understand Bunnings' values and what it means to provide the 'Best Experience'. Familiarise yourself with their product range and customer service expectations. This will help you demonstrate your knowledge and passion for the role.
â¨Showcase Your Leadership Skills
As a Department Manager, you'll be leading a team of 20+. Prepare examples of how you've successfully managed teams in the past, focusing on engagement, performance management, and safety culture. Be ready to discuss how you can inspire and develop your team at Bunnings.
â¨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle customer feedback. Think of specific situations where you've improved customer experiences or resolved conflicts within a team. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
â¨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if Bunnings is the right fit for you.