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- Tasks: Provide exceptional customer service in our vibrant Bunnings Cafe.
- Company: Join the friendly team at Bunnings, a leader in retail.
- Benefits: Enjoy team discounts, free memberships, and 12 weeks paid parental leave.
- Other info: Flexible part-time hours with a supportive and inclusive team culture.
- Why this job: Kickstart your career with growth opportunities and a fun work environment.
- Qualifications: Passion for helping others; experience in hospitality is a bonus but not required.
The predicted salary is between 22 - 34 £ per hour.
Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few.
Free standard OnePass membership.
Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave.
12 weeks paid parental leave, regardless of gender.
Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities.
We’re genuinely invested in your career and no matter where you start with us, that pathway is yours to build.
About the role:Our team members are the face of Bunnings, always prepared to give it a red hot go. They provide a friendly and helpful service to everyone who walks through our doors, making sure every experience counts. This is a part-time role and flexibility to work between 7-5:30pm weekdays and weekends is required so that we can provide the best experience to our customers.
We provide an adult pay rate for 18 years of age and above at $28.64 per hour for this role.
We’re looking for team members who are passionate about helping others and are keen to learn and grow. The path within Bunnings is yours to build - you could become the next future leader or department supervisor, and we are committed to giving you the skills and showing you the ropes throughout your journey.
A genuine passion for customer experience, positive attitude and strong work ethic.
Previous experience in hospitality, café or as a Barista is a plus, but not essential – we’ll provide the training!
Great communication and teamwork skills.
At Bunnings, we believe a diverse team creates the best mix of perspectives which helps us innovate and make better decisions. We want our team to have diverse thinking, perspectives, backgrounds and education, which supports us in representing the local communities we serve and so our team can bring their whole self to work.
A diverse and inclusive team makes everyone feel valued, respected and connected at work. We’re committed to creating a safe and supportive work environment for all team members regardless of age, disability, gender identity, sexual orientation, race, ethnicity or background.
Customer Service Team Member - Cafe employer: Bunnings Group
Contact Detail:
Bunnings Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Team Member - Cafe
✨Tip Number 1
Get to know the company culture! Before your interview, check out Bunnings' social media and website. Understanding their values and what they stand for will help you connect with the team during your chat.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. This will show that you’re ready to provide that exceptional service Bunnings is known for.
✨Tip Number 3
Be yourself! Bunnings values diversity and wants to see the real you. Don’t be afraid to share your personality and passion for helping others during the interview – it’s what makes you unique!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and benefits that come with being part of the Bunnings team right there.
We think you need these skills to ace Customer Service Team Member - Cafe
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for customer service shine through! We want to see that you genuinely care about helping others and creating a great experience for our customers.
Tailor Your Application: Make sure to customise your application to highlight any relevant experience, even if it’s not directly in hospitality. If you've got teamwork or communication skills, shout about them! We love seeing how your unique background can fit into our team.
Be Yourself: Don’t be afraid to let your personality come through in your writing. We’re looking for team members who can bring their whole self to work, so show us who you are and what makes you tick!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our awesome benefits!
How to prepare for a job interview at Bunnings Group
✨Know Your Customer Service Basics
Before heading into the interview, brush up on your customer service skills. Think about what exceptional service means to you and be ready to share examples of how you've provided it in the past, even if it's from a different role. This will show your passion for helping others, which is key for this position.
✨Show Off Your Team Spirit
Bunnings values teamwork, so be prepared to discuss how you work well with others. Think of specific instances where you collaborated with colleagues to achieve a goal or resolve an issue. Highlighting your ability to communicate and support your team will make you stand out.
✨Flexibility is Key
Since the role requires flexibility in working hours, be ready to discuss your availability openly. If you can work weekends or adjust your schedule, let them know! This shows you're committed to providing the best experience for customers and are willing to go the extra mile.
✨Embrace Diversity and Inclusion
Bunnings is all about creating a diverse and inclusive environment. Familiarise yourself with their values and be ready to talk about why diversity matters to you. Sharing your thoughts on how different perspectives can enhance customer experiences will resonate well with the interviewers.