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- Tasks: Lead a diverse team and create memorable customer experiences in a fast-paced retail environment.
- Company: Join Bunnings, a leading retailer in home improvement with a supportive culture.
- Benefits: Enjoy team discounts, free memberships, and over 100 exclusive benefits.
- Why this job: Make a real impact while developing your leadership skills in a fun environment.
- Qualifications: Previous retail leadership experience and a passion for customer service are essential.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
The predicted salary is between 28800 - 43200 £ per year.
Join us and experience Bunnings from the other side of the counter!
What’s in it for you when you’re part of our team:
- Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few
- Free standard OnePass membership
- Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave
- 12 weeks paid parental leave, regardless of gender
- Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities
- We’re genuinely invested in your career and no matter where you start with us, that pathway is yours to build
About the role:
As a Department Manager you will demonstrate a high level of energy and a real passion for leading a diverse team in a fast-paced retail environment. Your work will provide meaningful contribution in the achievement to the day-to-day coaching of teams to drive business performance outcomes. Creating memorable experiences for our customers is something you focus on every day. Your store will be your pride and joy - you'll use visual merchandising to your best advantage, aligning this to store marketing plans. This role will involve some public holiday and weekend work.
What’s involved:
- Lead a team of direct reports
- Set an example of best service and support the team to deliver friendly and helpful advice to customers
- Coach the team on the right service behaviours
- Assist with inducting and training the team
- Ensure that merchandising standards fit with business requirements
Who we’re looking for:
Our ideal candidate will have previous retail leadership experience, leading a department or similar, an individual with a strong passion for customer service and merchandising standards. This role is results focussed, therefore the ability to achieve results by working closely with your team is a must and you are approachable and confident when interacting with team and customers.
You’ll need:
- Previous experience supervising a team in a fast-paced environment
- Proven ability to coach and develop others, providing feedback and getting the best out of a team
- Ability to be on your feet assisting with customers across a wide range of retail hours
- Hold an open, honest, and respectful communication style
- Have an eagerness to learn about new products.
When you’re ready to give this opportunity a Red Hot Go, all you’ll need to do is:
- Submit an application and complete an online chat interview (20 minutes)
- If successful, next step includes an online video interview (15 minutes)
- If you’re a match, we’ll invite you to an onsite meet and greet with our leaders (30 minutes)
You’ll be part of a workplace where you’ll feel like you belong. We love the diversity across our teams, brought together in an inclusive culture guided by our values. We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations, and gender identities. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply and join us in shaping a workplace that celebrates First Nations voices, perspectives, and contributions.
Please note, you must be age 15 or over to apply for a role at Bunnings. We’re all about fairness at Bunnings, and our team’s here to support you every step of the way. If you need any adjustments, just let us know - we’re here to help. If you’ve got the experience, skills, and drive to grow - but don’t quite nail every part of the job description - we still want to hear from you. For support, contact us at jobs@bunnings.com.au.
Bunnings reserves the right to close job advertisements at any time, so we encourage you to apply early. We do not accept unsolicited resumes from recruitment agencies, as we have a dedicated internal Talent Acquisition team managing all hiring processes.
Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We’re proud to support project builders, commercial tradespeople and the housing industry through our network of stores, trade centres, frame and truss sites and online. At Bunnings, our purpose is simple: we’re here to inspire people to have a red hot go! Whether that’s backing our team to grow, supporting customers to take on new projects, or helping communities make a real difference. By joining our passionate and diverse team, you will be part of a culture that encourages you to roll up your sleeves and build something great together.
If you’re ready to have a go, apply today.
Please note if you are offered a role with us, background checks may be required. This can include police, employment, medical and qualification checks. If a police check search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role.
At Bunnings, we believe a diverse team creates the best mix of perspectives which helps us innovate and make better decisions. We want our team to have diverse thinking, perspectives, backgrounds and education, which supports us in representing the local communities we serve and so our team can bring their whole self to work. A diverse and inclusive team makes everyone feel valued, respected and connected at work. We’re committed to creating a safe and supportive work environment for all team members regardless of age, disability, gender identity, sexual orientation, race, ethnicity or background.
Department Manager in Croydon employer: Bunnings Group
Contact Detail:
Bunnings Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Department Manager in Croydon
✨Tip Number 1
Get to know the company culture! Before your interview, check out Bunnings' social media and website. This will help you understand their values and how you can fit in, making it easier to connect during your chat.
✨Tip Number 2
Practice makes perfect! Run through some common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it aligns with the Department Manager role.
✨Tip Number 3
Show your passion for customer service! During your interviews, share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate that you truly care about creating memorable experiences.
✨Tip Number 4
Don’t forget to follow up! After your interviews, send a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Department Manager in Croydon
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for retail and customer service shine through. We want to see that you’re genuinely excited about the role of Department Manager and how you can lead a team to create memorable experiences for our customers.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in retail leadership. Use examples from your past roles that demonstrate your ability to coach and develop a team, as well as your knack for visual merchandising.
Be Authentic: We value honesty and respect in communication, so be yourself in your application. Share your unique perspective and experiences that make you a great fit for our team. Don’t hesitate to show us your personality!
Apply Through Our Website: Ready to take the plunge? Make sure to submit your application through our website. It’s the best way for us to receive your details and get the ball rolling on your journey with Bunnings!
How to prepare for a job interview at Bunnings Group
✨Know Your Stuff
Before the interview, make sure you’re familiar with Bunnings' values and what they stand for. Brush up on your knowledge of retail management and customer service principles, as these will be key topics during your chat.
✨Show Your Leadership Skills
As a Department Manager, you'll need to demonstrate your ability to lead a team. Prepare examples from your past experience where you've successfully coached or developed team members, and be ready to discuss how you can inspire others at Bunnings.
✨Be Customer-Focused
Bunnings prides itself on customer service, so think about how you can create memorable experiences for customers. Have a few anecdotes ready that showcase your commitment to excellent service and how you’ve handled challenging situations in the past.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. Consider asking about team dynamics, training opportunities, or how success is measured in the department.
