At a Glance
- Tasks: Engage with farmers, providing top-notch customer service and accurate information.
- Company: Join Bunge, a leading agribusiness connecting farmers to consumers.
- Benefits: Flexible casual shifts, hands-on experience, and a supportive team environment.
- Other info: Dynamic role with opportunities to build connections across the business.
- Why this job: Kickstart your career in the grain industry while making a real impact.
- Qualifications: Strong work ethic, excellent communication skills, and a passion for learning.
The predicted salary is between 11.7 - 14.3 £ per hour.
Multiple casual opportunities in a convenient city fringe location within a supportive and fast-paced team environment.
About the role
Bunge is seeking enthusiastic Call Centre Operators to join our team for the 2026/27 harvest season, running from October through to January. Based in Eastwood, this role offers a great entry point into the Australian grain industry. As a Call Centre Operator, you will play a key role in delivering exceptional customer service and providing accurate, up-to-date information to our grain farmers across South Australia and Victoria. You will engage with farmers on a daily basis, supporting both grain receival and storage operations, as well as grain accumulation processes across the business. This role operates on a casual roster, with shifts scheduled based on operational requirements. Flexibility is important, as you may be required to work weekends during peak periods.
This is a dynamic opportunity to:
- Gain hands-on industry experience
- Develop a strong understanding of grain operations
- Build connections across different areas of the business
Key responsibilities
Responsibilities include (but are not limited to):
- Respond to farmer enquiries via phone and email, delivering a high level of customer service
- Provide clear and accurate information on harvest services, products, and processes
- Support farmers in using digital tools and online platforms
- Process transactions through internal systems, ensuring accuracy and efficiency
- Gain exposure to the grain supply chain, including marketing, storage, and handling operations
About you
We’re looking for candidates who:
- Demonstrate a strong work ethic and a genuine willingness to learn
- Have a proven ability to deliver high-quality customer service
- Possess excellent written and verbal communication skills
- Show strong attention to detail, particularly in fast-paced environments
- Can prioritise tasks and problem-solve effectively using initiative
- Have an interest in or passion for the grain industry
About us
Bunge connects farmers to consumers to deliver essential food, feed and fuel to the world. Through our dynamic supply chain, we can move commodities efficiently from where there is surplus to where they are needed. In Australia, we operate around 60 storage and handling sites and seven port terminals across southern Western Australia, South Australia and western Victoria, two import sites in Victoria and New South Wales, and are one of the largest buyers and exporters of agricultural commodities including cereals, oilseeds, pulses and cotton. By joining Bunge, you will enjoy a varied and interesting career and make a difference to local farmers and the communities we operate in.
How to apply
To apply for the position please click on ‘Apply’ at the bottom of the page or for further information please contact Manager Trading Support, Renae Ellis on 08 8304 5104. Applications close 11:45pm Sunday 30 August 2026. Please note we are not accepting recruitment agency applications at this time.
Important Information
Please note that we may commence interviewing as applications are received. We reserve the right to close this advertisement early if suitable candidates are identified prior to the advertised closing date. We are an equal opportunity employer committed to creating a diverse and inclusive workplace. We maintain a strong safety culture, with zero tolerance for drugs and alcohol in the workplace. As part of the recruitment process, you may be required to attend a company-funded pre-employment medical.
Call Centre Operators in Eastwood employer: Bunge
Bunge is an exceptional employer, offering a long-term career opportunity in a leading agribusiness with a focus on logistics planning. Located in the brand-new Eastwood office, just minutes from the CBD, employees benefit from a supportive work culture that prioritises respect and teamwork, alongside extensive training and development opportunities. With a commitment to employee growth and a range of benefits including parental leave and health insurance, Bunge provides a rewarding environment for those looking to make a meaningful impact in the agricultural sector.
StudySmarter Expert Advice🤫
We think this is how you could land Call Centre Operators in Eastwood
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Bunge. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Bunge before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Call Centre Operators in Eastwood
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Bunge:Your cover letter is your chance to shine! Tell us why you want to work at Bunge specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Bunge!
How to prepare for a job interview at Bunge
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
