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- Tasks: Manage customer contract renewals and deliver exceptional service.
- Company: Leading household billing management company in the UK.
- Benefits: Competitive salary, holiday, commission opportunities, and enhanced family leave.
- Why this job: Join a dynamic team and help customers navigate their contracts with ease.
- Qualifications: Organised, detail-oriented, with strong communication skills and experience in customer renewals.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 26000 - 29000 £ per year.
A leading household billing management company in the UK is seeking a Loyalty Consultant - Renewals to manage customer contract renewals and deliver exceptional service. You will guide customers through their contracts, handle billing queries, and provide tailored solutions during critical moments.
Ideal candidates are organized, detail-oriented, and possess strong communication skills. Foundational experience in customer renewals or account management is required, and a competitive salary of £27,350 is offered along with additional benefits such as holiday, commission opportunities, and enhanced family leave.
Renewals Consultant: Clear Billing & Smooth Contracts employer: Bunch
Contact Detail:
Bunch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Renewals Consultant: Clear Billing & Smooth Contracts
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for a Renewals Consultant role. Sometimes, a friendly nudge from someone already in the company can get your foot in the door.
✨Tip Number 2
Prepare for those tricky interview questions! Think about how you would handle customer queries or contract renewals. We recommend practising your responses with a friend or even in front of the mirror to boost your confidence.
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've managed multiple contracts or billing issues in the past. This will demonstrate that you're detail-oriented and ready to tackle the challenges of the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Renewals Consultant: Clear Billing & Smooth Contracts
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer renewals or account management experience, as well as your strong communication skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Renewals Consultant role. Share specific examples of how you've handled billing queries or managed contracts in the past. We love a good story!
Showcase Your Organisational Skills: Since the role requires being detail-oriented and organised, make sure to demonstrate these traits in your application. Whether it's through your CV layout or examples in your cover letter, we want to see how you keep things running smoothly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and let us know why you’d be a great fit!
How to prepare for a job interview at Bunch
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of customer renewals and billing management. Familiarise yourself with common billing queries and solutions, as well as the company's services. This will show that you're not just interested in the role but also invested in the company.
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare to demonstrate your ability to explain complex concepts clearly. Think of examples from your past experience where you successfully guided customers through tricky situations or resolved issues effectively.
✨Be Organised and Detail-Oriented
Bring a notebook or digital device to jot down important points during the interview. This shows that you’re organised and value details. You might also want to prepare a few questions about their contract renewal processes to highlight your attention to detail.
✨Highlight Your Experience
Make sure to discuss your foundational experience in customer renewals or account management. Prepare specific examples that illustrate how you've handled similar responsibilities in the past, focusing on how you delivered exceptional service and tailored solutions.
