AI QA Engineer (L2) in London

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Introduction to Bunch

At Bunch, we believe managing your home bills should take minutes - not months of chasing. So we've built the smartest way to handle shared household costs, starting with a single fixed monthly payment that covers everything from energy to broadband to water. No more awkward money chats. No more missed due dates. No more stress.

We exist to give people back their time, their headspace, and a bit of sanity. Because in a world that's always on, admin shouldn't be another full-time job. We're a fast-growing team with a rebellious streak. We challenge the way things have always been done and ask: how can this be smarter, easier, better for the customer? We're looking for people who are bold, human, and obsessed with making things simpler. People who thrive in fast-paced environments, love solving real-world problems, and care deeply about the impact their work has.

Position Summary

We're looking for a pragmatic and growth-driven AI QA Engineer (L2) to support test development and coverage across new feature releases, AI-powered experiences, and internal tools. This role blends traditional QA approaches with exposure to prompt-based logic, while also advancing our automation footprint.

You'll sit within the QA & Delivery Chapter and pair closely with engineers, Delivery Strategists, and Product Managers to ensure we catch bugs early, test efficiently, and deliver stable features at pace. While some manual testing may be required, the focus is on long-term automation ownership and contribution.

Role Accountabilities

• Contribute to and maintain automated test suites (frontend and backend)
• Support implementation of acceptance criteria in test cases
• Support regression packs for AI-powered and non-AI services
• Test new features using a mix of manual validation and automated checks
• Write, maintain and debug UI/API-level tests
• Track and manage defect lifecycles using internal tools
• Pair with engineers on debugging and test stability
• Help evaluate prompt output consistency where relevant (e.g. AI-generated content, summaries)
• Document known issues, coverage limitations, and test assumptions
• Support team-wide observability by adding checks to key flows

Knowledge, Skills and Experience

• Degree in Computer Science, Software Engineering, or a related discipline; or equivalent hands-on experience in a QA or automation-focused role.
• 3+ years in QA or test automation with exposure to live product environments.
• Experience writing automated tests in a common framework (e.g. Cypress, Playwright, or similar), familiarity with REST APIs, good debugging and defect triage skills.
• Further study or certification in Software Testing, Automation Engineering, or AI-related fields.
• Experience contributing to automation frameworks, prompt-testing workflows, or hybrid testing pipelines.
• Exposure to AI platforms (OpenAI, Claude, etc.) or prompt engineering concepts. Interest in observability tooling and test coverage analysis. Understanding of test reliability metrics and flake detection.

General Key Behaviours of Bunch

• DELIVERY: We get stuck in, overcome setbacks, and hold ourselves accountable
• GOOD VIBES: We aim to be a positive and friendly place, where people want to be.
• ONE TEAM: We work collaboratively across the organisation in the interests of our customers and wider outcomes.
• GROWTH: We strive to grow ourselves, and the Company.

Specific Key Behaviours for this Role

• Cares about automation and quality as a shared team responsibility
• Takes ownership of test debt and builds reliable coverage
• Brings curiosity and consistency to new feature validation, including LLM use cases

What we offer

• A salary of £50,000 gross per annum.
• While our offices are in Bristol and London, we welcome remote applicants based in the UK. Attendance at our Bristol office will be required once a month or as needed.
• Enjoy 25 days of holiday. You get an extra day off for your birthday!
• Supported onboarding and training to fully engage you with your new team.
• Celebrate our collective success with quarterly social events that foster team unity.
• Access the Vitality Health package to prioritise your well-being.
• Enjoy exclusive Vitality rewards, including free weekly coffees, discounted gym memberships, and a wide range of other great discounts!
• Enhanced Maternity, Adoption, and Paternity Pay - we understand the importance of family, and we're committed to supporting you.
• Enhanced sick pay with two weeks paid leave.
• 5 discretionary compassionate leave days (which would also cover e.g. a parent having to take a day off to care for a sick child).
• Cycle to Work Scheme - enjoy the perks of a healthier commute and save on your journey.
• 3 hours 'breakout block' available to take each month to catch up on life's admin.
• A great culture.

If you require reasonable adjustments for any part of the recruitment process (including alternate formats of materials, accessible meeting rooms, etc.), please let us know and we will work with you to meet your needs.

Seniority level: Not Applicable

Employment type: Full-time

Job function: Quality Assurance

Industries: Technology, Information and Media