At a Glance
- Tasks: Lead investigations into complex abuse patterns and improve safety systems.
- Company: Join Bumble, a mission-driven company focused on healthy relationships.
- Benefits: Enjoy unlimited PTO, competitive salary, and comprehensive health insurance.
- Other info: Inclusive workplace welcoming diverse backgrounds and experiences.
- Why this job: Make a real impact on user safety for millions while working with innovative tools.
- Qualifications: 3-5 years in Trust & Safety or content moderation, strong analytical skills required.
The predicted salary is between 64000 - 76000 £ per year.
At Bumble, our mission is to create a world where all relationships are healthy and equitable and that starts with building a safe, respectful, and empowering environment for our community. Within the Trust & Customer Experience function, the Integrity Operations team plays a critical role in protecting that experience at scale, identifying and addressing harmful behaviours while continuously strengthening our systems.
As a Senior Integrity Operations Specialist within the Scaled Abuse team, you will take on some of the most complex and evolving challenges in Trust & Safety. You’ll investigate sophisticated abuse patterns, shape how we respond to emerging threats, and help build the operational foundations that keep our platforms safe as we grow. This role calls for curiosity and courage, the ability to question assumptions, explore new approaches, and act decisively in ambiguous situations, while always grounding decisions in respect for our users and each other.
You’ll work closely with cross-functional partners across engineering, product, and policy, using data, tooling, and increasingly AI-enabled workflows to improve how we detect, investigate, and prevent abuse at scale. Your work will directly impact the safety and trust of millions of people using Bumble every day.
What You'll Do
- Lead complex, high-impact investigations into scaled abuse, identifying coordinated networks and behaviours that bypass standard moderation systems.
- Document investigation insights and tooling feedback, including observed gaps in policies, workflows, and detection systems, to be shared with cross-functional partners for continuous operational and process improvement.
- Assist in creating scalable operational playbooks for new moderation tools and workflows, ensuring consistency and quality in decision‑making.
- Analyse large datasets to uncover trends in scam, spam, and abuse patterns, conducting root cause analyses to inform prevention strategies.
- Support onboarding and development of new specialists by sharing expertise, providing guidance on complex cases, and embedding high standards of operational excellence.
- Collaborate with global Trust & Safety and Customer Experience teams to deploy initiatives that improve efficiency, quality, and user outcomes.
- Leverage AI tools to enhance investigation speed, pattern detection, and decision quality, while applying human judgment to ensure responsible, fair, and accurate outcomes.
About You
- Typically requires 3–5 years of experience, though we welcome candidates with alternative backgrounds that demonstrate equivalent skills.
- Proven experience in content moderation or Trust & Safety for a consumer‑facing platform, with a focus on complex or scaled investigations beyond one‑to‑one reporting.
- Strong analytical capability, with experience using quantitative and qualitative data to inform decisions, identify trends, and drive operational improvements.
- Experience collaborating cross‑functionally with teams such as policy, product, and engineering, and influencing outcomes through clear communication and insight.
- Demonstrated ability to work independently, take ownership of ambiguous problems, and see initiatives through from insight to impact.
- Skilled in building and iterating on processes, with a mindset of continuous improvement and operational excellence.
- Comfortable evaluating technical solutions and contributing informed feedback to improve tools and systems.
- Experience using or adapting to AI‑powered tools to improve workflows, alongside a thoughtful approach to accuracy, bias, and responsible use of AI.
- Proficiency in Spanish, French, or another language is a plus.
Salary $80,000 - $95,000 a year
Benefits & Perks
- Insurance: Medical/dental/vision, 30-day eligibility. Bumble has multiple competitive offerings that will be available to you on the first of the month following date of hire.
- Unlimited PTO + 1 company‑wide week off + Focus Fridays every week.
- Fully paid life and long‑term disability insurance.
- 401k with 4% company match if you contribute 6%, 90-day eligibility.
- Monthly wellness benefit and access to Noom, Unmind, and Your Money Line.
- Maternity and Fertility benefit + 26 week paid parental leave.
- Premium App Access.
Inclusion at Bumble Inc.
Bumble Inc. is an equal opportunity employer and we strongly encourage people of all ages, colour, lesbian, gay, bisexual, transgender, queer and non‑binary people, veterans, parents, people with disabilities, and neurodivergent people to apply. We're happy to make any reasonable adjustments that will help you feel more confident throughout the process, please don't hesitate to let us know how we can help.
In your application, please feel free to note which pronouns you use (For example: she/her, he/him, they/them, etc).
Senior Integrity Operations Specialist - Scaled Abuse in London employer: Bumble Inc.
At Bumble, we pride ourselves on fostering a safe and empowering work environment that aligns with our mission to promote healthy relationships. As a Senior Integrity Operations Specialist, you'll benefit from unlimited PTO, comprehensive health insurance, and a strong commitment to employee growth through cross-functional collaboration and innovative tools. Our inclusive culture encourages diverse perspectives, ensuring that every team member feels valued and supported in their pursuit of excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Integrity Operations Specialist - Scaled Abuse in London
✨Tip Number 1
Network like a pro! Reach out to folks in the Trust & Safety space, especially those who work at Bumble or similar companies. A friendly chat can open doors and give you insights that might just set you apart from the crowd.
✨Tip Number 2
Show off your analytical skills! Prepare to discuss specific examples of how you've tackled complex investigations or used data to drive decisions. Bumble loves a candidate who can think critically and act decisively.
✨Tip Number 3
Get familiar with AI tools! Since this role involves leveraging AI for investigations, brush up on your knowledge of these technologies. Being able to discuss how you've used or adapted to AI in past roles will definitely impress.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in being part of the Bumble team. Don’t miss out on this opportunity!
We think you need these skills to ace Senior Integrity Operations Specialist - Scaled Abuse in London
Some tips for your application 🫡
Show Your Curiosity:When writing your application, let your curiosity shine through! Share examples of how you've questioned assumptions or explored new approaches in your previous roles. We love candidates who are eager to learn and adapt.
Highlight Your Analytical Skills:Make sure to showcase your analytical capabilities in your application. Use specific examples where you've used data to inform decisions or identify trends. This is key for the Senior Integrity Operations Specialist role, so don’t hold back!
Emphasise Collaboration:Since this role involves working closely with cross-functional teams, highlight your experience collaborating with others. Share stories that demonstrate your ability to communicate clearly and influence outcomes across different departments.
Apply Through Our Website:We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Bumble!
How to prepare for a job interview at Bumble Inc.
✨Understand the Mission
Before your interview, take some time to really understand Bumble's mission and values. Familiarise yourself with how the Integrity Operations team contributes to creating a safe and respectful environment. This will help you align your answers with their goals and show that you're genuinely interested in the role.
✨Showcase Your Analytical Skills
Be prepared to discuss specific examples of how you've used data to inform decisions or identify trends in previous roles. Think about complex investigations you've led and how you approached them. Highlight your analytical capabilities and how they can benefit Bumble's Trust & Safety initiatives.
✨Collaborate and Communicate
Since this role involves working closely with cross-functional teams, be ready to share experiences where you've successfully collaborated with others. Emphasise your communication skills and how you've influenced outcomes through clear insights. This will demonstrate your ability to work effectively within a team.
✨Embrace Curiosity and Courage
Bumble values curiosity and the courage to question assumptions. Prepare to discuss situations where you've challenged the status quo or explored new approaches to problem-solving. Show that you're not afraid to tackle ambiguous problems and that you can make informed decisions while respecting users and colleagues.
