AI Enablement & CX Quality Specialist

A leading relationship platform is seeking an Operations Specialist — AI Enablement to enhance the quality of AI-powered customer interactions. The role involves conducting QA reviews of AI agents, ensuring compliance with quality standards, and collaborating with the Quality Manager to strengthen user experience. Candidates should have an eye for detail, customer service experience, and familiarity with conversational AI systems. This position promotes a culture of curiosity and adaptability within a global team. #J-18808-Ljbffr