Museum Experience Lead: Tours, Guest Engagement & Marketing in London
Museum Experience Lead: Tours, Guest Engagement & Marketing

Museum Experience Lead: Tours, Guest Engagement & Marketing in London

London Full-Time 30000 - 42000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead engaging tours and educational programmes for all ages at the museum.
  • Company: A vibrant museum dedicated to enriching visitor experiences.
  • Benefits: Flexible hours, creative environment, and opportunities for personal growth.
  • Why this job: Make a difference by connecting people with art and culture every day.
  • Qualifications: Strong communication skills and a passion for engaging with diverse audiences.
  • Other info: Join a dynamic team and help shape memorable visitor experiences.

The predicted salary is between 30000 - 42000 Β£ per year.

The Museum Facilitator, Visitor Experience & Marketing Executive will facilitate museum programs, engage visitors and promote the museum through marketing efforts.

Duties & responsibilities

  • Deliver guided tours and educational programs for diverse audiences, including preschoolers, students, and the general public.
  • Deliver complimentary 15-minute tours to enhance visitor experience.
  • Provide excellent customer service by welcoming and engaging the visitors.
  • Collect Google reviews to improve museum's visibility.

Museum Experience Lead: Tours, Guest Engagement & Marketing in London employer: BULLWORKS PTE LTD

As a Museum Experience Lead, you will thrive in a vibrant and inclusive work culture that values creativity and community engagement. Our commitment to employee growth is reflected in ongoing training opportunities and the chance to shape memorable experiences for diverse audiences. Located in a dynamic area, we offer unique advantages such as collaboration with local artists and educators, making this an ideal place for those passionate about enriching visitor experiences.
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Contact Detail:

BULLWORKS PTE LTD Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Museum Experience Lead: Tours, Guest Engagement & Marketing in London

✨Tip Number 1

Get to know the museum inside out! Familiarise yourself with the exhibits and programmes so you can engage visitors confidently. This knowledge will help you stand out during interviews.

✨Tip Number 2

Practice your tour delivery! Whether it's a mock tour for friends or in front of a mirror, honing your presentation skills will make you more comfortable when it counts. We want you to shine!

✨Tip Number 3

Network like a pro! Attend museum events or workshops to meet people in the industry. Building connections can lead to job opportunities that aren’t even advertised yet.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Museum Experience Lead: Tours, Guest Engagement & Marketing in London

Facilitation Skills
Visitor Engagement
Guided Tour Delivery
Customer Service
Marketing Skills
Communication Skills
Audience Adaptability
Review Collection
Educational Program Development

Some tips for your application 🫑

Show Your Passion for Museums: When writing your application, let your love for museums shine through! Share any relevant experiences or personal stories that highlight your enthusiasm for engaging with visitors and facilitating educational programs.

Tailor Your Application: Make sure to customise your application to fit the role of Museum Experience Lead. Highlight your skills in delivering tours and engaging diverse audiences, and don’t forget to mention any marketing experience you have that could help promote the museum.

Be Personable and Approachable: Since this role involves a lot of guest engagement, use a friendly and conversational tone in your application. We want to see your personality come through, so don’t be afraid to be yourself!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at BULLWORKS PTE LTD

✨Know Your Audience

Before the interview, research the museum's target audience and their interests. Understanding who you’ll be engaging with will help you tailor your responses and demonstrate your ability to connect with diverse groups.

✨Showcase Your Storytelling Skills

As a Museum Experience Lead, storytelling is key. Prepare examples of how you've engaged audiences in the past, whether through tours or educational programs. Practise delivering these stories in a way that captivates and informs.

✨Highlight Your Marketing Savvy

Be ready to discuss your experience with marketing efforts. Bring examples of successful campaigns or strategies you've implemented. This shows you understand how to promote the museum effectively and can contribute to its visibility.

✨Prepare for Customer Service Scenarios

Expect questions about handling difficult visitors or situations. Think of specific instances where you provided excellent customer service and how you turned challenges into positive experiences. This will showcase your problem-solving skills and commitment to visitor engagement.

Museum Experience Lead: Tours, Guest Engagement & Marketing in London
BULLWORKS PTE LTD
Location: London

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