At a Glance
- Tasks: Lead shifts, train staff, and ensure exceptional customer service in a vibrant pub environment.
- Company: Join a unique pub with a lively atmosphere and a rich history of jazz music.
- Benefits: Free meals, weekly pay, 28 days holiday, and discounts at Young's Pubs.
- Other info: Access to training courses and a supportive career pathway.
- Why this job: Make memorable experiences for customers while developing your career in hospitality.
- Qualifications: Passion for customer service and team leadership skills required.
The predicted salary is between 25000 - 30000 € per year.
We are Barnes's most unique pub, with an island bar, a snug, sixty-cover restaurant, a stunning private room as well as a large events space overlooking the river. On top of our loyal regulars, we host weddings, birthday parties and all sorts of celebrations. Not to forget our historical jazz room, which dates back to the fifties, where we host live jazz music. Our Chefs pride themselves on fresh, seasonal produce and what we think is the best Sunday roast in Barnes. General Manager Karolina and the front-of-house team strive to offer guests a fun and relaxed environment, where 4 legged friends are welcome. When it comes to service, we believe it’s about doing the basics really well and attention to detail, but above all, it’s about the people. You can make a difference and make our customers' visits truly memorable. If you'd like to join our ever-growing team then get in touch.
What We Offer Our Supervisors:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
- Above industry average service charge
What we look for in a Supervisor:
As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Supervisor in London employer: Bulls Head, Barnes
Join our vibrant team at Barnes's most unique pub, where we pride ourselves on creating a fun and relaxed atmosphere for both staff and guests. With access to career pathways, training opportunities, and generous benefits like free meals and discounts, we are committed to your growth in the hospitality industry. Our supportive work culture encourages you to make a difference and deliver exceptional service, all while enjoying the charm of our riverside location.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in London
✨Tip Number 1
Network like a pro! Get out there and chat with people in the industry. Attend local events, join hospitality groups on social media, and don’t be shy to ask for advice or referrals. You never know who might have the inside scoop on a job opening!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your passion for customer service shine through. Share stories about your experiences and how you’ve made a difference in previous roles. Remember, they’re looking for someone who fits into their fun and relaxed environment!
✨Tip Number 3
Be proactive! If you see a job you like, don’t just wait for them to call you. Follow up with a friendly email or message expressing your enthusiasm. It shows you’re genuinely interested and can set you apart from other candidates.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from passionate candidates. It’s a great way to show your interest in joining our team at the pub and makes it easier for us to spot your application. Plus, you’ll get all the latest updates on opportunities!
We think you need these skills to ace Supervisor in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for hospitality shine through! We want to see how much you care about delivering exceptional customer service and creating memorable experiences for our guests.
Tailor Your Application:Make sure to customise your application to reflect the specific role of Supervisor. Highlight any relevant experience you have in training teams and leading shifts, as this is key to what we’re looking for.
Be Personable:Remember, it’s all about the people! Use a friendly tone in your application to show us that you can build rapport with both customers and team members. We love a good personality!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Bulls Head, Barnes
✨Know the Venue Inside Out
Before your interview, take some time to familiarise yourself with the pub's unique features, like the island bar and jazz room. Understanding the atmosphere and what makes it special will help you connect with the interviewers and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about specific situations where you went above and beyond to make a customer's experience memorable. This will demonstrate your passion for hospitality and your ability to build rapport with guests.
✨Emphasise Team Training Experience
Since the role involves training team members, be ready to discuss your experience in mentoring or training others. Share any strategies you've used to ensure your team has the knowledge to delight customers, as this aligns perfectly with what they’re looking for in a Supervisor.
✨Express Your Commitment to Growth
Let them know you're serious about a career in hospitality. Talk about your aspirations and how you see yourself growing within their team. Mentioning their Career Pathway and training opportunities shows that you’re eager to develop and succeed alongside them.
