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For Companies At a Glance
- Tasks: Lead technical solutions for BMC Helix, ensuring alignment with business needs and quality standards.
- Company: Join a leading telecom company focused on innovation and collaboration.
- Benefits: Attractive salary, flexible working options, and opportunities for professional growth.
- Why this job: Make a significant impact in the telecom industry with cutting-edge technology.
- Qualifications: 10+ years in IT, with strong experience in BMC Helix and telecom solutions.
- Other info: Dynamic team environment with a focus on Agile methodologies and career advancement.
The predicted salary is between 72000 - 108000 £ per year.
Responsibilities
- Collaborate with BA, SA, and business stakeholders to ensure the technical solution aligns with end-to-end business requirements.
- Ensure new business requirements are delivered by maximizing OOTB Helix capabilities, introducing customizations only when necessary.
- Define technical standards, development guidelines, and ensure the team aligns with approved Helix architecture patterns.
- Responsible for the quality, performance, and scalability of BMC Helix solutions delivered by the development team.
- Demonstrated ability to debug and resolve issues across SIT/UAT/Production by analyzing AR System logs, API traces, CMDB data, and platform diagnostics.
- Develop automation, utilities, and deployment tools to improve team productivity and delivery efficiency.
- Engage with telecom technology and architecture teams in governance forums to ensure alignment with enterprise technology strategy.
- Hands-on experience with cloud deployments of BMC Helix (AWS/Azure) and understanding SaaS security and compliance frameworks.
- Experience working in Agile/Scrum development methodologies.
Qualifications
- 10+ years of experience in IT within the telecom domain across different SDLC phases including design, development, and solution delivery.
- 5+ years of hands-on experience implementing and architecting BMC Helix / BMC Remedy ITSM solutions including Incident, Problem, Change, Request, Knowledge, CMDB, and Discovery.
- Strong prior experience as a BMC Helix Technical Lead / Solution Architect, preferably supporting Tier 1 or Tier 2 telecom service providers.
- Expertise in CMDB architecture, service modeling, data governance, reconciliation, normalization, and integration with OSS/BSS systems.
- Hands-on experience with BMC Helix ITOM, including Event Management, Discovery, Integration Service, and automation workflows.
- Extensive experience designing and developing solutions using Helix Innovation Studio, codeless applications, custom objects, and data models.
- Strong understanding of BMC AR System architecture, workflow customization, forms, filters, escalations, and APIs.
- Hands-on experience with REST/SOAP integrations, webhooks, and building robust data interfaces with telecom IT systems.
- Hands-on experience working with cloud deployments of BMC Helix (AWS/Azure) and understanding SaaS security and compliance frameworks.
- Experience working in Agile/Scrum development methodologies.
- Strong communication and stakeholder management skills.
Technical lead Helix employer: BULLIT SYSTEMS
Contact Detail:
BULLIT SYSTEMS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical lead Helix
✨Tip Number 1
Network like a pro! Reach out to your connections in the telecom industry and let them know you're on the hunt for a Technical Lead role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your experience with BMC Helix and any successful projects you've led. This will give you an edge during interviews and show potential employers what you can bring to the table.
✨Tip Number 3
Practice makes perfect! Get together with a friend or mentor and do some mock interviews. Focus on common questions related to Agile methodologies, cloud deployments, and stakeholder management to boost your confidence.
✨Tip Number 4
Don't forget to apply through our website! We have loads of opportunities that match your skills, and applying directly can sometimes give you a better chance of landing that interview. Plus, we love seeing familiar faces!
We think you need these skills to ace Technical lead Helix
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience with BMC Helix and telecom projects, and don’t forget to mention your Agile/Scrum experience. We want to see how you fit into our world!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Technical Lead role. Share specific examples of how you've tackled challenges in previous roles, especially around Helix solutions.
Showcase Your Technical Skills: We’re looking for someone with solid technical chops. Make sure to detail your hands-on experience with cloud deployments, integrations, and any automation tools you've developed. This is your moment to impress us with your expertise!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at BULLIT SYSTEMS
✨Know Your Tech Inside Out
Make sure you’re well-versed in BMC Helix and its capabilities. Brush up on your knowledge of the platform, especially around its architecture, APIs, and integration with telecom systems. Being able to discuss specific examples from your experience will show that you’re not just familiar with the tech, but you can also apply it effectively.
✨Showcase Your Problem-Solving Skills
Prepare to discuss past challenges you've faced in SIT/UAT/Production environments. Be ready to explain how you debugged issues using AR System logs or API traces. This will demonstrate your analytical skills and ability to resolve complex problems, which is crucial for a Technical Lead role.
✨Align with Agile Principles
Since the role involves working in Agile/Scrum methodologies, be prepared to talk about your experience in these frameworks. Share specific instances where you contributed to team productivity or improved delivery efficiency through automation or other tools. This shows you can thrive in a fast-paced environment.
✨Engage Stakeholders Effectively
Communication is key! Think of examples where you successfully collaborated with business stakeholders or technology teams. Highlight your approach to ensuring alignment with enterprise technology strategies. This will showcase your stakeholder management skills, which are essential for this position.
