Solution Architect Communications

Overview

We are seeking a highly experienced Communications Architect with deep expertise across Intelligent Automation Platforms, Data & AI solutions, and Telecom OSS architecture & design. The ideal candidate will have over 15 years of relevant industry experience, driving strategic architecture, designing scalable communication frameworks, and enabling digital transformation within a modern telecom ecosystem.

This role requires a strong blend of technical leadership, architectural design, and domain expertise across OSS, automation, analytics, and AI-driven operational models.

Responsibilities

• Lead design of solutions leveraging Intelligent Automation Platforms (RPA, low-code/no-code automation, event-driven automation, AI/ML driven automation).
• Define architecture patterns for AI-enabled communications, including NLP, GenAI, intelligent routing, and automated decisioning models.
• Ensure alignment with telecom standards, OSS reference architectures, and enterprise architecture guidelines.
• Drive implementation of automation blueprints across OSS operational workflows.
• Provide hands-on and strategic input across OSS systems
• Review and refine OSS HLDs/LLDs, ensuring best practices and architectural consistency.
• Collaborate with cross-functional teams including Network Engineering, Operations, Data Engineering, Automation COE, and Enterprise Architecture.
• Engage with business stakeholders to convert operational pain points into architecture-led solutions.

Technical Expertise

Required Skills & Experience Technical Expertise

• 15+ years of experience in Telecom OSS architecture, design, and solution delivery.
• Strong hands-on understanding of Intelligent Automation Platforms (e.g., Pega, UiPath, ServiceNow Automation, Automation Anywhere, Camunda, or similar).
• Proven experience in AI/ML, data modeling, data lakes, event streaming, and analytics (e.g., Kafka, Spark, Python ML stack).
• Deep exposure to telecom protocols and domains
• Experience with cloud-native architectures (Azure/AWS/GCP), containerization, and DevSecOps practices.

Domain Expertise

• End-to-end understanding of telecom network domains: RAN, Transport, Core, Fiber.

Soft Skills

• Excellent communication and technical articulation skills.
• Strong leadership, stakeholder engagement, and cross-team collaboration ability.
• Ability to operate in complex, multi-vendor, multi-technology environments.

Preferred Qualifications

• Master’s degree in engineering, Telecommunications, Computer Science, or related field.
• Certification in cloud, automation, or AI frameworks (e.g., Azure Architect, AWS Solution Architect, AI/ML certifications).
• Experience with AIOps platforms and intent-driven operations.

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