Bullion Trader – Account Manager in West Bromwich

Overview

Jewellery Quarter Bullion – Bullion Trader Account Manager

Location: Birmingham, Office-based
Contract: Full time, permanent contract
Salary: up to £35,000 depending on experience + uncapped commission (OTE £60,000 +)

Responsibilities

• Build, manage and develop your own pipeline of high-value investor relationships
• Act as a trusted point of contact for clients, supporting their buying and selling decisions across gold, silver and other bullion products
• Generate trading activity through outbound calls, follow-ups and relationship management
• Manage inbound enquiries and convert opportunities into trading activity
• Discuss pricing, premiums and market movements confidently with investors
• Identify opportunities to grow client portfolios and increase trading activity
• Promote the wider JQB service offering, including pensions, storage and portfolio solutions
• Monitor economic trends and precious metals markets to identify opportunities for clients
• Ensure trading accuracy, pricing consistency and strong margin awareness when executing deals
• Maintain accurate records of client activity, trades and pipeline within the CRM system
• Work closely with colleagues across departments to deliver a high-quality end-to-end customer experience
• Achieve and exceed monthly revenue and trading targets

Skills & Experience

• 2+ years’ experience in sales, account management, trading or investment-related roles
• Experience supporting high-net-worth (HNW) clients or working within financial services, investment or precious metals sectors
• Target-driven and competitive, with a strong motivation to achieve results
• Confident discussing pricing, market movements and financial concepts with clients
• Resilient and comfortable working in a fast-paced, performance-driven environment
• Strong commercial awareness with excellent attention to detail
• Ability to remain confident and composed when working under pressure
• Comfortable using Excel, CRM platforms and sales performance data
• Strong ability to convert opportunities into revenue and maximise trading activity
• Confident communicator with the ability to build trust and credibility with investors
• Interest in financial markets, economics or investment is advantageous

Why You’ll Love It Here

• Work at the commercial heart of a fast-growing, customer-focused investment business
• Build long-term relationships with engaged and high-value investors
• High earning potential with uncapped commission
• Exposure to global precious metals markets and real-time trading activity
• Be part of a fast-paced, performance-driven sales environment
• Work alongside ambitious and competitive sales professionals in a high-performing team
• Clear career progression opportunities within a growing business
• Opportunity to contribute ideas and make an impact in a collaborative environment
• A culture rooted in Integrity, Agility, Ambition, Clarity and Efficiency

About You

• Are target-driven, competitive and motivated by achieving strong results
• Enjoy building relationships and speaking confidently with investors about financial products and pricing
• Are resilient and comfortable working in a fast-paced, performance-driven environment
• Have strong commercial awareness and attention to detail
• Take ownership of your pipeline and proactively generate trading activity
• Are comfortable using CRM systems, sales data and Excel to manage and track performance

Pre-employment Checks

• Right to work verification
• Criminal record check (DBS)
• Reference checks
• For certain roles, credit or fraud screening may also be required

Application Deadline: 10th May 2026 (we reserve the right to close this vacancy early if the right candidate is appointed)