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- Tasks: Lead and enhance our IT systems, ensuring stability and security across the company.
- Company: Join a leading online bullion dealer with a passion for gold and silver investment.
- Benefits: Enjoy a competitive salary, bonus potential, 25 days holiday, and an onsite gym.
- Why this job: Make a real impact in a fast-paced environment focused on operational excellence.
- Qualifications: Proven experience in IT management and strong leadership skills.
- Other info: Opportunity for personal development and career growth in a dynamic team.
The predicted salary is between 60000 - 60000 £ per year.
Contract: Full time, permanent contract (37.5 hours per week)
Salary: up to £60,000 depending on experience
Bonus: up to 30%
25 days holiday plus 8 bank holidays (with option to buy extra 5 days)
Onsite Gym
Health and wellbeing programme
Employee and store discount
Office-based at our Birmingham Head Office; visa sponsorship is not available
About Jewellery Quarter Bullion
We’re passionate about gold and silver investment, making it simple for customers across the UK and Europe to buy, sell, and store bullion securely. As the UK’s leading online bullion dealer with £300m+ turnover, our brands (BullionByPost.co.uk, Gold.co.uk, and others) are trusted by thousands of investors. You’ll join a fast-paced, specialist business where vigilance, trust and operational excellence underpin everything we do.
Role Overview
We’re hiring an IT Manager to take ownership of the stability, security and performance of the company’s core IT systems and infrastructure. Reporting to the Technology Director, this role will lead the management and continuous improvement of our office IT environment across on‑prem servers, networks, office infrastructure and end‑user systems. The role also has direct line management responsibility for an IT Support Specialist, focusing on workflow oversight and personal development. This is a hands‑on leadership role within a high‑value, security‑conscious environment, where reliability, system integrity and strong operational controls are critical.
Key Responsibilities
- Own and manage the company’s IT infrastructure including servers, networks, office infrastructure and end user systems
- Lead the day‑to‑day operation, performance and availability of all core systems and services
- Manage and develop the IT Support Specialist
- Manage and maintain local office infrastructure, including routers, switches, office Wi‑Fi, CCTV and VoIP systems
- Maintain and improve monitoring, backup, disaster recovery and business continuity processes
- Oversee the hardware lifecycle for all end users, including laptop procurement, MDM provisioning, and secure on/offboarding
- Work closely with Technology, Finance and Operations teams to support business‑critical systems
- Manage infrastructure upgrades, system improvements and technology projects
- Create and maintain documentation for systems architecture, processes and infrastructure controls
- Oversee patching, updates and system maintenance across infrastructure platforms
- Manage relationships with external IT suppliers, hosting providers and technology partners
- Support the business in maintaining compliance with relevant security standards and best practices
- Identify risks, vulnerabilities and operational improvements across infrastructure and security controls
IT Manager employer: BullionByPost
Contact Detail:
BullionByPost Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, attend industry meetups, and don’t be shy about letting people know you’re on the hunt for an IT Manager role. You never know who might have the inside scoop on a job opening!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience with IT infrastructure management and security. Share specific examples of how you've improved system performance or handled crises in the past.
✨Tip Number 3
Prepare for interviews by researching the company’s tech stack and current projects. This will help you tailor your answers and show that you’re genuinely interested in how you can contribute to their success as an IT Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace IT Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Manager role. Highlight your experience with IT infrastructure, security, and team management. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT management and how you can contribute to our mission at Jewellery Quarter Bullion. Keep it engaging and relevant!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've improved IT systems or led successful projects. We love seeing results and impact!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss any important updates from us!
How to prepare for a job interview at BullionByPost
✨Know Your Tech Inside Out
Make sure you’re well-versed in the specific technologies and systems mentioned in the job description. Brush up on your knowledge of servers, networks, and office infrastructure, as well as any relevant security standards. Being able to discuss these confidently will show that you’re the right fit for the role.
✨Showcase Your Leadership Skills
As an IT Manager, you’ll be leading a team, so it’s crucial to demonstrate your leadership abilities. Prepare examples of how you’ve managed teams or projects in the past, focusing on your approach to workflow oversight and personal development. This will help the interviewers see your potential to lead their IT Support Specialist effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think about challenges you’ve faced in IT management, such as system outages or security breaches, and how you resolved them. This will highlight your ability to maintain stability and security in a high-value environment.
✨Understand the Company Culture
Research Jewellery Quarter Bullion and understand their values and mission. Be ready to discuss how your work ethic aligns with their focus on operational excellence and trust. Showing that you’re a good cultural fit can set you apart from other candidates.