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- Tasks: Manage high-value client relationships and drive trading activity in a fast-paced environment.
- Company: Join the UK's leading online bullion dealer with a strong market presence.
- Benefits: Earn up to £35,000 plus uncapped commission, 33 days holiday, and gym access.
- Other info: Enjoy a competitive, target-driven role with excellent career development opportunities.
- Why this job: Be part of a dynamic team where your success directly impacts growth and customer satisfaction.
- Qualifications: Ambitious salespeople with strong relationship management and communication skills.
The predicted salary is between 35000 - 35000 £ per year.
Jewellery Quarter Bullion – Bullion Trader Account Manager
Location: Birmingham, Office-based
Contract: Full time, permanent contract
Salary: up to £35,000 depending on experience + uncapped commission
- Uncapped commission structure with high earning potential
- 33 days holiday (with option to buy extra 5 days)
- Onsite Gym
- Health and wellbeing programme
- Employee and store discount
Office-based at our Birmingham Head Office; visa sponsorship is not available.
About Jewellery Quarter Bullion
We’re passionate about gold and silver investment, making it simple for customers across the UK and Europe to buy, sell and store bullion securely. As the UK’s leading online bullion dealer with £300m+ turnover, our brands (BullionByPost.co.uk, Gold.co.uk and others) are trusted by thousands of investors. You’ll join a fast-paced, high-growth business with a market-leading online presence, representing a powerful brand built on over 17 years of sector expertise. You’ll be part of a business where the entire team is invested in delivering exceptional service and where your success directly contributes to our continued growth.
Role Overview
We’re hiring Account Managers to join and expand our growing Sales team, managing high-value client relationships, driving trading activity and helping shape our premium customer journey. In this hands-on role, you’ll manage your own trading pipeline, speaking directly with investors, building long-term relationships and helping clients buy and sell precious metals. You’ll respond to market movements, proactively reach out to clients and generate trading activity through strong relationship management and sales skills. This is a high-activity, phone-based sales role within a fast-paced and ambitious trading environment. You’ll work towards clear targets while delivering an exceptional customer experience, supported by experienced managers and an established trading team around you. We’re looking for ambitious, competitive salespeople who thrive in fast-paced environments, enjoy working towards targets and are motivated by commission-driven rewards.
Key Responsibilities
- Build, manage and develop your own pipeline of high-value investor relationships
- Act as a trusted point of contact for clients, supporting their buying and selling decisions across gold, silver and other bullion products
- Generate trading activity through outbound calls, follow-ups and relationship management
- Manage inbound enquiries and convert opportunities into trading activity
- Discuss pricing, premiums and market movements confidently with investors
- Identify opportunities to grow client portfolios and increase trading activity
- Promote the wider JQB service offering, including pensions, storage and portfolio solutions
- Monitor economic trends and precious metals markets to identify opportunities for clients
- Ensure trading accuracy, pricing consistency and strong margin awareness when executing deals
- Maintain accurate records of client activity, trades and pipeline within the CRM system
- Work closely with colleagues across departments to deliver a high-quality end-to-end customer experience
- Achieve and exceed monthly revenue and trading targets
Bullion Trader – Account Manager employer: BullionByPost
Contact Detail:
BullionByPost Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bullion Trader – Account Manager
✨Tip Number 1
Network like a pro! Attend industry events, join relevant online forums, and connect with professionals on LinkedIn. The more people you know in the bullion trading world, the better your chances of landing that Account Manager role.
✨Tip Number 2
Practice your pitch! You’ll need to confidently discuss pricing and market movements, so get comfortable talking about bullion. Role-play with friends or family to refine your approach and make sure you can handle any questions investors might throw your way.
✨Tip Number 3
Follow up! After meeting someone or having a conversation, send a quick message to keep the connection alive. It shows you're proactive and genuinely interested in building relationships, which is key for an Account Manager.
✨Tip Number 4
Apply through our website! We’re always on the lookout for ambitious salespeople who thrive in fast-paced environments. By applying directly, you’ll show us you’re serious about joining our team and making an impact in the bullion trading space.
We think you need these skills to ace Bullion Trader – Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Bullion Trader Account Manager role. Highlight your sales experience, especially in high-value client management, and any relevant knowledge of precious metals. We want to see how your skills align with our fast-paced environment!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for the bullion market and your motivation for joining our team. Let us know why you’re the perfect fit for Jewellery Quarter Bullion and how you can contribute to our growth.
Showcase Your Achievements: When detailing your experience, don’t just list your duties—show us your achievements! Use numbers and examples to demonstrate how you’ve driven sales or managed client relationships successfully. We love seeing results!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application goes directly to us. Plus, you’ll get to see more about our company culture and values while you’re at it!
How to prepare for a job interview at BullionByPost
✨Know Your Bullion Basics
Before stepping into the interview, make sure you brush up on your knowledge of gold and silver markets. Understand key terms like premiums, market movements, and trading strategies. This will not only show your passion for the industry but also help you engage confidently with the interviewers.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences and how you've successfully managed client relationships. Think of specific examples where you exceeded targets or turned a challenging situation into a success. This will demonstrate your ability to thrive in a competitive, fast-paced environment.
✨Ask Insightful Questions
Interviews are a two-way street, so come prepared with questions that show your interest in the company and the role. Ask about their approach to client management or how they stay ahead in the bullion market. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
✨Practice Your Pitch
Since this role involves a lot of phone-based sales, practice your pitch beforehand. Role-play with a friend or family member to refine your communication skills. Being articulate and persuasive will be key in demonstrating your potential as an Account Manager.