Country Manager, Spain (Spanish Speaking) in Birmingham

Jewellery Quarter Bullion – Country Manager, Spain (Spanish Speaking)

Location

Birmingham, Office-based

Contract

Full time, permanent contract

Salary

Competitive salary, depending on experience, plus uncapped commission.

Package & Benefits

• Uncapped commission structure with high earning potential
• 33 days holiday annual leave, including bank holidays
• Option to purchase up to 5 additional days of annual leave
• Onsite Gym
• Health and wellbeing programme
• Employee and store discounts

Office-based at our Birmingham Head Office; visa sponsorship is not available

About Jewellery Quarter Bullion

Jewellery Quarter Bullion is one of the UK's leading online precious metals retailers, helping customers across the UK and Europe buy, sell and store gold and silver with confidence.

With annual turnover exceeding £500 million, we're a fast-paced, ambitious business focused on delivering an exceptional customer experience and continuing to grow our presence in international markets.

As part of our ongoing growth, we're looking for a commercially driven, Spanish-speaking Country Manager to help develop and grow our Spanish market.

Role Overview

As Country Manager for Spain, you'll take ownership of developing sales, strengthening customer relationships and identifying opportunities to grow our presence in the Spanish market.

This is a hands-on commercial role, combining direct customer engagement and telephone-based sales with wider market development.

You'll work closely with our trading, customer service and marketing teams to understand the Spanish market, identify opportunities and deliver a great experience for our customers.

We're looking for someone who is confident speaking with customers, commercially minded and motivated by delivering results.

Key Responsibilities

• Take ownership of sales growth and commercial performance within the Spanish market.
• Build and maintain strong relationships with Spanish-speaking customers, supporting them with buying and selling precious metals.
• Handle inbound enquiries and proactively follow up on sales opportunities through telephone and email communication.
• Identify opportunities to acquire new customers, increase repeat business and strengthen customer loyalty.
• Develop a strong understanding of customer preferences, competitor activity and market trends in Spain.
• Work closely with the marketing team to identify opportunities for campaigns, promotions and market-specific improvements.
• Provide insight and recommendations to improve the customer journey and overall sales performance.
• Collaborate with internal teams to resolve customer queries and ensure an excellent customer experience.
• Monitor sales activity, identify areas for improvement and contribute to the wider international growth strategy.
• Maintain a strong understanding of JQB's products, pricing and the precious metals market.

About You

We're looking for someone who has:

• Fluent or professional-level Spanish and English, both written and spoken.
• Previous experience in sales, account management, business development or a similar commercial role.
• Confidence handling telephone-based sales conversations and building relationships with customers.
• A proactive, results-driven approach and strong commercial awareness.
• The ability to identify opportunities and turn customer enquiries into sales.
• Excellent communication, relationship-building and negotiation skills.
• Strong organisational skills and the ability to manage competing priorities.
• A genuine interest in understanding the Spanish market and its customers.
• Experience in precious metals, financial products, commodities, e-commerce or international sales would be advantageous, but is not essential.

You don't need to have previously held a Country Manager title. We're particularly interested in commercially strong individuals who are ready to take greater ownership of a market.

Why Join Us?

This is an opportunity to take ownership of an established international market while helping shape its future growth.

You'll have the opportunity to make a direct impact on sales performance, influence how we engage with Spanish customers and contribute to the continued expansion of a successful UK business.

If you're a commercially minded Spanish speaker who enjoys building relationships, driving sales and taking ownership, we'd love to hear from you.

Pre-employment Checks

• Right to work verification
• Criminal record check (DBS)
• Reference checks
• For certain roles, credit or fraud screening may also be required

Application Deadline: 15 November 2026

We reserve the right to close this vacancy early if the right candidate is appointed.

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