Supply Chain Administrator

Supply Chain Administrator * Base salary between £24k and £28k depending on experience. * Bonus of up to 30% of base, paid twice yearly, dependent on Company performance. * 25 days holiday (with the option to buy more). * Time off on your birthday. * Employee Benefits platform including free, 24/7 access to private GP and Therapist for you and your family, retail discounts and more! * Staff discounts on precious metals. * Cycle to work scheme Please note: this is a full time, permanent, office based role from our Birmingham head office. This role does not qualify for visa sponsorship, all applicants must have the right to work in the UK. As the UK’s number one online bullion dealer, we operate a suite of successful e-commerce brands across the UK and Europe, including BullionByPost and Gold. As a constantly evolving trading environment, the role will suit a dynamic individual keen to embrace challenges and opportunities to drive change. The successful candidate will have a keen interest in product. Through your organised approach to problem solving and interest in improving processes, you will play a pivotal role in supporting the Product and Commercial Team. As Supply Chain Administrator, you will report directly to the Head of Product and Commercial and collaborate closely across the business from Customer Services to Logistics. We value individuals who thrive in our collaborative culture, demonstrate problem-solving prowess, and have an inherent drive for excellence. You will develop an in-depth understanding of our products, our customers, and the bullion industry * Facilitate the movement of goods between sites and ensuring stock movements are achieved in a timely manner * Ensuring effective deliveries of stock and communicating accordingly to all relevant stakeholders * Booking stock in and out – Stock control, management, and movement * Ensure efficient collection and delivery of goods * Resolving unfulfilled customer orders * Maintaining accurate stock records * Communication of deliveries to all relevant stakeholders * Supporting the team with monitoring 3rd party leases * Monitoring competitor activities and sharing with wider team * Inbox monitoring for any stock related queries * Strong commercial acumen. * Excellent communicator. * Ability to work quickly and efficiently * Previous experience in a similar Administration role is desirable * Strong computer skills, including a good knowledge of Microsoft Excel * Excellent communication and interpersonal skills * Strong attention to detail and a highly organised approach * Work well independently and as part of a team * Great work ethic * Ability to work under pressure and against tight deadlines * French speaking advantageous but not compulsory Joining Jewellery Quarter Bullion Ltd, you will become part of an exciting, entrepreneurial business which over the last 12 years has grown BullionByPost to become the UK’s no.1 online gold and silver bullion dealer, turning over more than £350m a year. Our portfolio also includes the Gold website and over seven fully translated, localised bullion websites across the EU, marking our rapidly expanding international footprint. As the UK’s number one online bullion dealer, BullionByPost provides customers with the opportunity to buy and sell precious metals with ease and confidence. Our commitment to transparent pricing, customer education, and exceptional service sets us apart in the industry. We Value: INTEGRITY – We’re committed to earning trust, doing what is right, acting like owners, and holding ourselves to the highest standards. AGILITY – With a focus on speed and adaptability, we value progress over perfection and are continuously learning and improving. AMBITION – We push boundaries, make bold bets, and strive to be the best in every aspect. CLARITY – Through straightforward communication and well-understood goals, we encourage ideas and value honesty. EFFICIENCY – Resourcefulness and frugality are our cornerstones. We aim to extract maximum value with minimum input