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- Tasks: Lead a dynamic team and implement customer-focused strategies in a thriving business.
- Company: A top bullion dealer in Birmingham with a strong market presence.
- Benefits: Competitive salary up to £70,000 plus a bonus potential of 30%.
- Why this job: Join a high-performing team and make a significant impact in a growing industry.
- Qualifications: Experience in E-commerce or Financial Services and proven leadership skills.
- Other info: Opportunity to shape customer experience and drive sales growth.
The predicted salary is between 42000 - 84000 £ per year.
A leading bullion dealer in Birmingham seeks a Head of Sales & Customer Service, responsible for leading a large team and implementing customer-focused strategies. Ideal candidates will have experience in E-commerce or Financial Services and a strong leadership background. This role offers competitive benefits, including a salary up to £70,000 and a bonus potential of 30%. Join a high-performing team where you can make a significant impact in a growing business.
Head of Sales & Customer Experience in Birmingham employer: Bullion By Post
Contact Detail:
Bullion By Post Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Sales & Customer Experience in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the E-commerce and Financial Services sectors. We all know that sometimes it’s not just what you know, but who you know that can help you land that Head of Sales & Customer Experience role.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their customer-focused strategies and think about how your leadership experience can align with their goals. We want you to shine when you get that chance to impress!
✨Tip Number 3
Showcase your achievements! When you get the opportunity to discuss your past experiences, highlight specific examples where you’ve led teams to success or improved customer satisfaction. We’re talking numbers and results here – make them count!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate candidates who can make a significant impact in our growing business.
We think you need these skills to ace Head of Sales & Customer Experience in Birmingham
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've successfully led teams in the past and implemented strategies that made a difference.
Tailor Your Experience: Make your application stand out by tailoring it to the role. If you have experience in E-commerce or Financial Services, let us know! We love seeing how your background aligns with what we're looking for.
Be Customer-Focused: Since this role is all about customer experience, share examples of how you've put customers first in your previous roles. We’re keen on candidates who understand the importance of customer satisfaction.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Bullion By Post
✨Know Your Numbers
As a Head of Sales & Customer Experience, you'll need to demonstrate your understanding of sales metrics and customer satisfaction scores. Brush up on key performance indicators relevant to the e-commerce and financial services sectors, and be ready to discuss how you've used data to drive results in your previous roles.
✨Showcase Leadership Skills
This role requires strong leadership, so prepare examples that highlight your experience in managing teams. Think about specific challenges you've faced, how you motivated your team, and the outcomes of your leadership strategies. Be ready to discuss your approach to building a customer-focused culture within your team.
✨Understand the Market
Familiarise yourself with the bullion market and the company's position within it. Research current trends, competitors, and customer expectations. This knowledge will not only impress your interviewers but also help you articulate how you can contribute to the company's growth and customer experience strategy.
✨Prepare Questions
Interviews are a two-way street, so come prepared with insightful questions. Ask about the company's vision for customer experience, the challenges they face in sales, and how they measure success. This shows your genuine interest in the role and helps you assess if the company aligns with your career goals.
