At a Glance
- Tasks: Support customers in achieving Cyber Essentials certifications through remote consulting and audits.
- Company: Join Bulletproof, a fast-growing tech-focused cybersecurity company.
- Benefits: Enjoy 25 days holiday, private healthcare, and flexible working options.
- Why this job: Make a real impact in cybersecurity while developing your skills and career.
- Qualifications: Experience in customer support and knowledge of cybersecurity best practices required.
- Other info: Dynamic team environment with opportunities for growth and innovation.
The predicted salary is between 36000 - 60000 £ per year.
Bulletproof, a rapidly growing technology focused cyber security company, is looking for a talented individual to support our customers through the Cyber Essentials Basic and PLUS Certifications. As a Cyber Essentials Basic and PLUS Assessor, you will be responsible for providing remote consulting support and audits for customers who have purchased both our Cyber Essentials and Cyber Essentials PLUS offerings.
Your core day-to-day work will involve taking ownership of our customers' Cyber Essentials and Cyber Essentials PLUS applications, which includes setting up, tracking, marking, and reporting on the service. Supporting customers will be achieved via email, Teams, and by phone. Cyber Essentials PLUS assessments will involve remotely conducting workstation assessments and both external and internal vulnerability scans (along with any other Cyber Essentials PLUS requirements).
This is an opportunity to be part of an exciting and fast-growing security company dedicated to growing and can help train you so you can earn certifications which will assist you in developing your career in Information Security.
You should apply if you have had experience supporting and advising customers, performing audits, and understand some of the core Cyber Security policies and best practices a business requires, such as firewalls, patch management, secure configuration, malware protection, and access control.
Responsibilities:- Provide remote support via email or Teams to customers striving to achieve Cyber Essentials and Cyber Essentials PLUS.
- Assist the Sales team with assessment scoping calls.
- Ensure all audit requirements of the Cyber Essentials PLUS scheme are met for every customer test.
- Schedule PLUS assessments with customers at a time that suits both them and your own workload calendar.
- Write and deliver detailed reports, providing advice and guidance to customers at each stage.
- Conduct Cyber Essentials PLUS audits which include internal/external vulnerability scans and workstation assessments according to the IASME assessment criteria.
- Respond to customer queries.
- Complete any admin tasks related to the Cyber Essentials and Cyber Essentials PLUS application (Trackers etc.).
- Take on any future products that fall within the team's remit of support or any overflow projects from other teams (including pen testing).
- Contribute to the training and marketing teams with ideas for new content (blogs, videos, case studies etc.).
- Experience and confidence in supporting and assisting customers.
- Auditing capabilities.
- Excellent written and communication skills.
- Knowledge of Information Security best practices.
- Exceptional time management skills.
- Experience using vulnerability scanning tools such as Nessus.
- Experience using the Microsoft Office Suite (Word, Excel, Teams etc.).
- A drive to learn and grow within the career of Information Security.
- 3 Years’ experience working in the Information Security, tech or compliance industry.
- Customer service experience.
- IASME Cyber Essentials Basic Assessor.
- IASME Cyber Essentials PLUS Assessor Qualified (Includes confirmation of the IASME VA+ Exam being passed).
- One or more of the following qualifications would be advantageous: CREST Registered Penetration Tester, CREST Certified Infrastructure Tester, Cyber Scheme Team Member (CSTM), Cyber Scheme Team Leader (CSTL), EC-Council Certified Security Analyst (ECSA), Offensive Security Certified Professional (OSCP).
- Creative.
- Innovative.
- Honour commitments.
- Support your team.
- Positive can-do attitude.
- Analytical with exceptional problem-solving skills.
- Able to plan and manage time effectively.
- Able to think laterally.
- Accurate in approach with strong attention to detail.
- Self-motivated and committed to driving your own development.
- 25 days annual holiday.
- An additional day’s annual holiday for your birthday.
- Company pension.
- Private Healthcare.
- Subsidised gym membership.
- Perkbox employee benefits platform.
- Office coffee machine with locally sourced fresh roasted beans and a variety of herbal teas.
- Frequent team events.
- Relaxed working environment.
- Flexible working policy.
- Control over your work diary.
We believe that our information and cyber security services are the best way to stay ahead of the hackers, take control of your infrastructure, and protect your business-critical data. Key to our success is our in-house UK Security Operations Centre staffed 24/7 by our highly trained penetration testers, security analysts, and compliance experts.
Bulletproof is the dedicated cybersecurity arm of the ServerChoice Group, an organisation with over 10 years’ experience in providing secure online services, so you can be sure you’re joining a well-established, growing organisation.
Cyber Essentials PLUS Assessor employer: Bulletproof incorporated
Contact Detail:
Bulletproof incorporated Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cyber Essentials PLUS Assessor
✨Tip Number 1
Network like a pro! Reach out to your connections in the cyber security field and let them know you're on the hunt for a Cyber Essentials PLUS Assessor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get comfy with video calls! Since you'll be providing remote support, practice your communication skills on platforms like Teams. A friendly, professional vibe will help you connect better with potential employers and clients.
✨Tip Number 3
Show off your expertise! Prepare to discuss your experience with audits and vulnerability scanning tools during interviews. Bring examples of how you've helped customers achieve their Cyber Essentials certifications to the table.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are excited about joining our team. Plus, it shows you're genuinely interested in being part of our mission to tackle cyber security challenges.
We think you need these skills to ace Cyber Essentials PLUS Assessor
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with Cyber Essentials and customer support. We want to see how your skills align with what we're looking for!
Show Off Your Communication Skills: Since you'll be supporting customers via email and Teams, it's crucial to demonstrate your excellent written communication skills. Keep it clear, concise, and professional in your application.
Highlight Relevant Experience: Don’t forget to mention any auditing experience or knowledge of information security best practices. We love seeing candidates who understand the ins and outs of cyber security!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Bulletproof incorporated
✨Know Your Cyber Essentials Inside Out
Make sure you’re well-versed in the Cyber Essentials and Cyber Essentials PLUS frameworks. Brush up on the key requirements, such as firewalls, patch management, and secure configurations. This knowledge will not only help you answer questions confidently but also demonstrate your commitment to the role.
✨Showcase Your Customer Support Skills
Since the role involves a lot of customer interaction, be prepared to discuss your previous experiences in supporting and advising customers. Think of specific examples where you’ve successfully resolved issues or provided valuable guidance, as this will highlight your ability to connect with clients effectively.
✨Prepare for Technical Questions
Expect to face technical questions related to vulnerability scanning tools like Nessus and general information security best practices. Brush up on your knowledge and be ready to explain how you would conduct audits or assessments. This will show that you have the practical skills needed for the job.
✨Demonstrate Your Time Management Skills
With responsibilities like scheduling assessments and managing multiple customer queries, time management is crucial. Be ready to discuss how you prioritise tasks and manage your workload. Sharing specific strategies or tools you use can give the interviewers confidence in your organisational abilities.