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For Companies At a Glance
- Tasks: Coordinate deliveries, support drivers, and solve real-time challenges in a fast-paced logistics environment.
- Company: Join a dynamic logistics operation that values teamwork and communication.
- Benefits: Competitive salary, growth opportunities, and a supportive team culture.
- Other info: Flexible role with potential for career advancement and hands-on experience.
- Why this job: Make a real impact by ensuring smooth operations and excellent customer service.
- Qualifications: Experience in logistics or transport is a plus; strong organisational skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Express Services | Fast-Paced Logistics Environment
Why This Role is Different
If you enjoy working in a fast-moving environment where no two days are the same, this is a great opportunity to step into (or build on) a supervisory role within a growing logistics operation. As an Operations Supervisor, you’ll be at the heart of the action — coordinating deliveries, supporting drivers, solving problems in real time, and ensuring our customers receive a seamless service. Whether you already have supervisory experience or are ready to take the next step in your career, we’re looking for someone who is proactive, organised, and thrives under pressure.
What You’ll Be Doing
- Coordinating collections and deliveries to meet customer expectations
- Acting as a central point of contact for drivers, customers, and internal teams
- Providing excellent customer service via phone and email
- Managing real-time challenges and finding practical solutions
- Using internal systems (including TMS) to manage and track operations
- Completing driver debriefs and end-of-shift handovers
- Supporting driver coverage for holidays and absences
- Producing reports and updates to keep operations informed
- Promoting a safe, compliant, and efficient working environment
Who You’ll Work With
You’ll be working closely with:
- Drivers and warehouse teams
- Customers, suppliers, and subcontractors
- Day shift colleagues to ensure smooth handovers
Your role is crucial in keeping communication flowing and ensuring service continuity across shifts.
What We’re Looking For
We’re more interested in your attitude and approach than a perfect CV. You’ll likely have:
- Experience within transport, logistics, or a fast-paced operational environment
- Proven experience routing vehicles
- Strong organisational and problem-solving skills
- The ability to stay calm and make decisions under pressure
- Good geographical awareness
- Confident communication skills and a team-focused mindset
- Basic IT skills (Microsoft Office; TMS experience is a bonus)
What Success Looks Like
- Operations run smoothly, even when challenges arise
- Drivers feel supported and informed
- Customers receive a reliable, high-quality service
- Strong teamwork across shifts and departments
- Clear, accurate reporting and handovers
What You’ll Get in Return
- The opportunity to grow and develop within a supportive team
- Exposure to a busy, dynamic logistics operation
- The chance to step into a supervisory role (or build on existing experience)
- A role where your decisions genuinely make a difference day-to-day
Working Hours: 10:30am – 7:30pm (Backshift)
Additional Information
Previous supervisory experience is beneficial, but not essential — we’re keen to hear from candidates who are ready to step up and take ownership.
Salary: Negotiable (dependent on experience)
Operations Supervisor (Backshift) employer: Bullet Express
Contact Detail:
Bullet Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Supervisor (Backshift)
✨Tip Number 1
Network like a pro! Reach out to people in the logistics industry, especially those who work at Express Services. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to operations and logistics. Think about how you’d handle real-time challenges and be ready to share examples from your past experiences.
✨Tip Number 3
Show off your problem-solving skills during the interview! Be ready to discuss how you’ve tackled issues in fast-paced environments before. We love candidates who can think on their feet!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Operations Supervisor (Backshift)
Some tips for your application 🫡
Show Your Passion for Logistics: When writing your application, let your enthusiasm for the logistics industry shine through. We want to see that you’re excited about the fast-paced environment and ready to tackle challenges head-on!
Highlight Relevant Experience: Even if you don’t have direct supervisory experience, share any roles where you’ve coordinated tasks or supported a team. We’re looking for proactive individuals who can demonstrate their organisational skills and problem-solving abilities.
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to see your key skills and experiences. Remember, we appreciate clarity in communication!
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Bullet Express
✨Know the Logistics Inside Out
Familiarise yourself with the logistics industry, especially the fast-paced environment. Understand key terms and processes related to transport and operations. This will help you speak confidently about how your experience aligns with the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles. Think of specific situations where you had to make quick decisions or coordinate effectively under pressure. This will demonstrate your ability to thrive in a dynamic setting.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly, as communication is key in this role. Be ready to discuss how you would support drivers and customers, and how you ensure smooth operations. Good communication can set you apart from other candidates.
✨Emphasise Teamwork and Leadership Potential
Even if you don't have supervisory experience, highlight instances where you've taken the lead or worked collaboratively in a team. Show that you're proactive and ready to step up, which aligns perfectly with what they’re looking for.