At a Glance
- Tasks: Support our transport operation with driver de-briefing and document processing.
- Company: Join Bullet Express, a dynamic team in the transport and logistics industry.
- Benefits: Full training provided, competitive salary, and opportunities for career growth.
- Other info: Work in a fast-paced environment with a supportive team.
- Why this job: Kickstart your career in logistics with hands-on experience and support.
- Qualifications: No prior experience needed; just bring your confidence and willingness to learn.
The predicted salary is between 30503 - 37281 £ per year.
Location: Bullet Express, Bothwell
Hours: Monday to Friday, 11:00am – 7:00pm
Reporting to: Operations Manager
About the Role
Bullet Express is looking for a Junior De-Brief Clerk to join our Operations Team at our Bothwell site. This is an entry-level position designed for someone looking to start a career within transport and logistics. Previous transport experience is not required, as full on-the-job training will be provided. The role will support our busy transport operation, with a particular focus on driver de-briefing, Proof of Delivery (POD) processing, customer queries and general operational administration.
We are looking for someone who is confident, organised and comfortable working in a busy, fast-paced office environment. You must have previous experience using computers, and experience with Microsoft Office is desirable.
The successful candidate will work closely with the Operations Manager, Operations Team and Drivers, receiving ongoing training and support while developing their knowledge of our transport operation.
Key Responsibilities
- Driver De-Briefing
- De-brief drivers throughout the day as they return to the depot.
- Check that drivers have returned all required paperwork and documentation.
- Identify any missing or incomplete information during the de-brief process.
- Ensure any delivery or collection issues reported by drivers are passed to the Operations Team.
- Communicate clearly and confidently with drivers.
- Assist with maintaining accurate driver and delivery records.
- POD & Document Processing
- Scan and upload Proof of Deliveries (PODs) accurately and in a timely manner.
- Process and upload any other relevant transport documentation.
- Check documentation for missing or incorrect information.
- Deal with customer requests for copies of PODs.
- Assist with finding and providing documentation when requested by customers or the Operations Team.
- Ensure documents are stored and processed correctly using company systems.
- Maintain accurate and organised electronic records.
- Customer & Telephone Support
- Answer incoming telephone calls and direct them to the appropriate person where required.
- Assist customers with general delivery and POD queries.
- Provide customers with clear and professional information.
- Pass more complex customer or operational issues to the appropriate member of the Operations Team.
- Maintain a helpful and professional approach when speaking with customers and drivers.
- Operations Support
- Assist the Operations Team with general daily administrative tasks.
- Update information on internal systems when required.
- Work closely with the Operations Manager and wider Operations Team.
- Assist during busy periods to ensure the transport office continues to run smoothly.
- Follow company processes and procedures.
- Take on additional operational administration tasks as your knowledge and experience develop.
Learning & Development
This is a junior role where we are looking for the right person to train and develop within the business. Full training will be provided on our transport processes, internal systems, driver de-briefing and POD procedures. As your knowledge and confidence develop, you will be encouraged to take on more responsibility and build a wider understanding of the transport operation. You will be supported by the Operations Manager and experienced members of the Operations Team throughout your training.
What We're Looking For
- Previous transport or logistics experience is not required. Full training will be provided.
- The successful candidate must:
- Have previous experience using computers.
- Be confident learning and using different computer systems.
- Be comfortable working in a busy, fast-paced office environment.
- Be confident speaking with drivers, customers and colleagues.
- Have good communication skills.
- Be organised and able to manage several tasks throughout the day.
- Have good attention to detail.
- Be reliable and willing to learn.
- Be comfortable asking questions while learning the role.
- Work well as part of a team.
- Have a positive and helpful attitude.
Previous experience using Microsoft Office is desirable but not essential.
The Person
You do not need previous transport experience to be successful in this role. We are looking for someone with the right attitude, confidence and willingness to learn. You should be comfortable using computers, speaking to different people throughout the day and working in an environment where priorities can change quickly. This role could suit someone with previous experience in administration, customer service, retail, hospitality or another busy office or customer-facing environment, as well as someone looking for their first opportunity within the transport and logistics industry.
How Success Will Be Measured
As you develop within the role, success will include:
- Accurate and timely scanning and uploading of PODs.
- Accurate completion of driver de-briefs.
- Good communication with drivers, customers and colleagues.
- Customer POD requests being dealt with quickly and accurately.
- Accurate use of company computer systems.
- Following company processes and procedures.
- Developing knowledge and understanding of the transport operation.
- Ability to manage daily tasks within a busy environment.
- Becoming increasingly confident and independent as your training progresses.
Hours of Work
Monday to Friday – 11:00am to 7:00pm
Salary
Salary will be dependent on age and previous experience and will be discussed at interview. As this is an entry-level development role, the starting salary will reflect the successful candidate's experience, with the opportunity to develop their skills and knowledge through on-the-job training.
Start Your Career with Bullet Express
This is a great opportunity to join an experienced Operations Team and learn about the transport and logistics industry from the ground up. If you are confident, organised, comfortable using computers and enjoy working with people in a busy environment, we would like to hear from you. No previous transport experience is required – we are looking for the right person with the right attitude and willingness to learn. Apply today to join the Bullet Express team.
Junior De-Brief Clerk in Glasgow employer: Bullet Express
At Bullet Express, we pride ourselves on being an excellent employer, offering a dynamic work environment in Bothwell, Glasgow, where you can develop your career in customs and international logistics. Our supportive culture fosters employee growth through comprehensive training and hands-on experience, ensuring that you are well-equipped to thrive in a busy international logistics operation. Join us to be part of a dedicated team that values attention to detail and a commitment to compliance, while enjoying the benefits of working in a growing industry.
StudySmarter Expert Advice🤫
We think this is how you could land Junior De-Brief Clerk in Glasgow
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like Bullet Express.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by Bullet Express. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Junior De-Brief Clerk in Glasgow
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Bullet Express, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Bullet Express and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Bullet Express. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Bullet Express
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Bullet Express.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Bullet Express.
