- Elicit, analyse and document business and functional requirements across pensions administration processes
- Map current and target-state processes, identifying inefficiencies, risks and automation or simplification opportunities
- Work through pensions complexity, including edge cases, scheme rules and exception handling, and translate it into clear, testable requirements
- Partner with Project and Programme Managers on regulatory and transformation initiatives, supporting scoping, impact assessment, planning and RAID management
- Fill the operational analysis and SME gap left by restructuring, acting as a go-to analytical resource for operational teams
- Support the integration of group operations, including process alignment and operating model change
- Provide analysis support for front-book change and backfill where needed
- Work effectively across onshore and offshore teams, ensuring clear handover, documentation and knowledge transfer
- Support UAT, defect triage and business readiness through to implementation
- Engage and manage stakeholders from operations through to senior leadership, communicating clearly and challenging constructively
Essential Skills and Experience
- 7 to 10 years' experience as a Business Analyst, in a senior or lead capacity
- Strong functional BA fundamentals: requirements, process modelling, user stories and acceptance criteria, gap and impact analysis
- Pensions or long-term savings experience (Tier 1 essential; Tier 2 not required, but strong aptitude for absorbing domain complexity is expected)
- Experience in transformation or change programmes, ideally in regulated financial services
- Exposure to regulatory change delivery and its governance
- Confident stakeholder management, with experience working alongside PMs and operational SMEs
- Excellent written and verbal communication, with a structured, evidence-based approach to problem solving
- Knowledge of Pensions
- Experience in an outsourced administration or BPO environment
- Background in operations analysis or as a pensions SME before moving into BA work
- Experience of operational restructuring, insourcing or integration
- BA certification (e.g. BCS/IIBA CBAP) or Agile/hybrid delivery experience
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Senior Business Analyst - Insurance employer: BULL-IT SOLUTIONS LTD
As a leading IT consultancy in the United Kingdom, we pride ourselves on fostering a dynamic work culture that encourages innovation and collaboration. Our employees benefit from continuous professional development opportunities, competitive compensation packages, and a supportive environment that values work-life balance. Join us to be part of a forward-thinking team where your expertise in security architecture will make a meaningful impact on our clients' success.
