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- Tasks: Support advanced HPC infrastructures and ensure system performance in a dynamic environment.
- Company: Join Bull, a leader in high-performance computing and innovative tech solutions.
- Benefits: Continuous learning, career growth, and involvement in cutting-edge projects.
- Other info: Work in a collaborative, people-centric culture with global opportunities.
- Why this job: Make a real impact in AI and quantum technologies while developing your skills.
- Qualifications: Strong Linux skills and a passion for technology; HPC experience is a plus.
The predicted salary is between 40000 - 50000 £ per year.
About Bull
Bull is a story. One with a century of European innovation and a working environment where experts design powerful, sustainable, and sovereign digital solutions, enabling states and industries to retain full control over their data and their AI. Bull is also thousands of engineers, researchers and passionate tech people shaping the future of high‑performance computing, AI, and quantum technologies. Every day, our teams push the boundaries of what is technologically possible – from next‑generation HPC architectures to exascale supercomputers – supported by world‑class R&D, more than 1,600 patents, and unique end‑to‑end capabilities spanning hardware design, software engineering, data science and quantum research. We are a people‑centric, innovation‑driven company, where collaboration spans Europe, the Americas and India. We share a common vision of a responsible and sustainable innovation that delivers concrete impact for our customers.
Location: Primarily on-site at a customer facility near Reading, Berkshire, with occasional support for additional HPC installations across Europe. Requirement: Must be eligible for UK DV Security Clearance.
About the Role
Bull’s High-Performance Computing (HPC), Artificial Intelligence & Quantum Business Unit is seeking a Hybrid Hardware & Software Support Engineer to join our HPC Services team. This is a highly visible, customer-facing operational role supporting advanced HPC infrastructures in the UK. You will work across computing, storage, and networking layers, ensuring the deployment, stability, and performance of large-scale Linux-based systems. While prior HPC experience is an advantage, it is not mandatory - strong Linux and infrastructure engineers eager to grow into HPC & AI are encouraged to apply.
Key Responsibilities:
- Deployment & System Bring‑Up: Install, configure, and integrate HPC cluster components (compute, storage, networking). Perform system installation, initial configuration, and operational readiness checks. Apply patches, updates, and conduct routine maintenance activities.
- Hybrid Hardware & Software Support: Provide Level 1 and Level 2 operational support for HPC environments. Diagnose and resolve issues involving Linux operating systems, enterprise server hardware, high-speed interconnects, and storage subsystems. Conduct root cause analysis and implement corrective actions. Escalate appropriately within the global support organisation when needed.
- Operations & Incident Handling: Monitor system health and respond to incidents proactively. Perform troubleshooting in secure, mission-critical environments. Maintain detailed and accurate documentation of incidents and resolutions.
- Customer Interface: Act as the primary technical contact on-site. Communicate effectively regarding incidents, planned maintenance, and system status. Build trusted relationships with customer technical stakeholders. Represent Bull professionally in sensitive and high-profile environments.
Core Technical Skills
What you must know to perform the role successfully:
- Strong Linux expertise (RedHat and/or Debian-based environments)
- Solid understanding of enterprise server hardware (CPU, memory, storage, diagnostics)
- Scripting skills in Bash and/or Python
- Strong networking fundamentals (TCP/IP, routing, switching, security basics)
- Hands-on experience with infrastructure deployment, configuration, and maintenance
- Excellent troubleshooting and analytical abilities
- Proactive mindset and ability to work independently
Desirable Skills & Experience
Valuable, but not mandatory:
- Experience with HPC clusters
- High-speed networking (40/100GbE, InfiniBand)
- Virtualisation technologies (KVM, OpenStack)
- Storage systems (Ceph, SAN/NAS)
- Parallel filesystems (Lustre, GPFS, BeeGFS)
- Containers (Docker, Podman, Kubernetes)
- Configuration management (Ansible, Puppet)
- Monitoring and observability tools (Prometheus, Grafana, Icinga)
- Workload managers (Slurm, PBS Pro)
- Git version control
Candidate Profile
We are looking for someone who:
- Is hands-on, operationally focused, and detail oriented
- Thrives in secure, mission-critical environments
- Approaches troubleshooting methodically, even under pressure
- Communicates clearly with both technical and non-technical stakeholders
- Takes full ownership of incidents through to resolution
- Is motivated to learn continuously and expand their technical expertise
Education & Experience
Option 1: Degree in Computer Science, Engineering, or related field + at least 2 years of relevant experience
Option 2: 5+ years of relevant industry experience. Strong early-career candidates with solid technical foundations will also be considered.
Benefits:
- Working on advanced HPC and digital infrastructure projects
- Continuous learning and technical skill development
- Career growth within a global technology organisation
- Participation in internal initiatives and community-focused activities.
What happens next?
Your application will be reviewed (1-2 business days). Short-listed candidates will be contacted for a discussion with HR. Interview with management team. Feedback (1-10 business days after the interview).
Join us! Here, your ideas, your curiosity and your technical excellence directly shape the next era of advanced computing - unlocking enterprise value, accelerating scientific progress and driving positive impact for society.
Hybrid Hardware & Software Support Engineer - HPC in Aberdeen employer: Bull Bull
Contact Detail:
Bull Bull Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Hardware & Software Support Engineer - HPC in Aberdeen
✨Tip Number 1
Network like a pro! Attend industry meetups, tech conferences, or even local events. Chat with folks in the HPC and AI space; you never know who might have a lead on your dream job!
✨Tip Number 2
Show off your skills! Create a GitHub profile or a personal website showcasing your projects, especially if they relate to Linux, scripting, or HPC. This gives potential employers a taste of what you can do.
✨Tip Number 3
Prepare for those interviews! Research common questions related to Linux systems and HPC environments. Practise explaining your troubleshooting process clearly, as communication is key in customer-facing roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Hybrid Hardware & Software Support Engineer - HPC in Aberdeen
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Hybrid Hardware & Software Support Engineer role. Highlight your Linux expertise, troubleshooting abilities, and any relevant projects you've worked on. We want to see how you can contribute to our HPC Services team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about HPC and how your background makes you a great fit for Bull. Don’t forget to mention your eagerness to learn and grow in this field – we love candidates who are motivated to expand their technical expertise.
Showcase Your Technical Skills: In your application, be sure to highlight your technical skills, especially in Linux environments and infrastructure deployment. If you have experience with scripting or networking fundamentals, make that clear! We’re looking for hands-on engineers who can hit the ground running.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our innovative team at Bull. Let’s shape the future of computing together!
How to prepare for a job interview at Bull Bull
✨Know Your Linux Inside Out
Since the role heavily involves Linux-based systems, make sure you brush up on your Linux skills. Be prepared to discuss your experience with RedHat or Debian environments, and be ready to demonstrate your troubleshooting abilities in a practical scenario.
✨Understand HPC Fundamentals
Even if you don't have direct HPC experience, show your enthusiasm for learning about high-performance computing. Familiarise yourself with basic concepts and terminologies related to HPC clusters, storage systems, and networking. This will help you engage in meaningful conversations during the interview.
✨Communicate Clearly and Confidently
As this is a customer-facing role, effective communication is key. Practice explaining technical concepts in simple terms, as you'll need to build trust with non-technical stakeholders. Think of examples where you've successfully communicated complex ideas in the past.
✨Show Your Proactive Mindset
Demonstrate your proactive approach to problem-solving. Prepare examples of how you've taken initiative in previous roles, whether it's through improving processes or tackling challenges head-on. This will resonate well with the company's focus on innovation and operational excellence.