General Manager in London

General Manager in London

London Full-Time 31500 - 38500 £ / year (est.) On-site
Bull and Gate

At a Glance

  • Tasks: Lead a legendary pub, create unique experiences, and manage a passionate team.
  • Company: Join Young's, a renowned name in London's hospitality scene.
  • Benefits: Enjoy a huge bonus potential, private health insurance, and discounts at all Young's pubs.
  • Other info: Opportunities for career growth and ongoing development in a vibrant environment.
  • Why this job: Make your mark on an iconic venue while embracing creativity and autonomy.
  • Qualifications: Experience in hospitality with a passion for exceptional customer service.

The predicted salary is between 31500 - 38500 £ per year.

We’re on the hunt for an ambitious, people-focused General Manager to lead one of North London’s most iconic pubs – the legendary Bull & Gate in the heart of Kentish Town! Situated right next door to the O2 Forum Kentish Town and steeped in history, Bull & Gate is famous for its place in London’s indie music scene, having welcomed some of the biggest names in music, including Coldplay, Blur, Oasis and the Manic Street Preachers, long before they hit the big time. Today, it continues to be a much-loved local, bringing together great food, quality drinks, live music heritage and an unmistakable pub atmosphere.

As General Manager, you will be in charge of this characterful Victorian pub, which offers a fantastic mix of spaces, from cosy sofas and relaxed drinking areas to a dedicated dining room as well as the stylish private hire Boulogne Bar, which can host everything from birthdays and celebrations to corporate gatherings and parties. The ideal candidate will be a hands-on, commercially minded General Manager with a real passion for iconic pubs, great music, brilliant people, and creating an atmosphere that guests want to come back for. This is a fantastic opportunity to take ownership of a truly special London pub, build on Bull & Gate’s celebrated reputation and put your own stamp on an iconic Kentish Town institution.

Running a Pub for Young's: We believe pubs should be differentiated and individual and so we are looking for entrepreneurial General Managers to put their own stamp on our businesses. We're all about freedom within a framework - you decide what goes on the food menu - and that doesn't mean picking from a bank of recipes! You tailor your offer to your guests and grow the business in line with your business vision! You decide what events and sales driving to do, what the team uniform is, and look after all your own recruitment and marketing. If you are a people-focused Pub General Manager with fresh food experience, then we want to hear from you.

What We Offer Our General Managers:

  • Huge annual bonus potential - up to 100% of your salary!
  • Private Health Insurance
  • Enhanced Company Pension Scheme
  • Life Assurance Scheme
  • 20% discount in all Young's pubs and 30% discount on overnight stays in our Pubs with Rooms
  • Access to our Share Save Scheme
  • Access to our Career Pathway and Training and Development Courses

What we look for in a General Manager:

We are looking for a creative & entrepreneurial General Manager to join and lead our team in our stylish, food focused pub. As the successful General Manager, you will embrace the autonomy given to run your business and offer unique ideas to drive your team to success. You will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will recruit & develop your team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.

Thanks for your interest in working with Youngs. If you’d like to be part of our team, then apply now!

“We believe in developing our people to delight our customers”

General Manager in London employer: Bull and Gate

Bull and Gate is an excellent employer for aspiring chefs, offering a vibrant work environment in the heart of Kentish Town. With a strong commitment to employee development through masterclasses and growth opportunities, along with enticing perks like discounts and free meals, this pub fosters a culture of passion for quality food and exceptional service. Join us to elevate your culinary career in a supportive and dynamic setting!

Bull and Gate

Contact Details:

Bull and Gate Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land General Manager in London

✨Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

✨Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

✨Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Bull and Gate. It’s a fun way to stand out and demonstrate what you bring to the table!

✨Reach Out Directly to Bull and Gate

Don't be shy about reaching out to Bull and Gate directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace General Manager in London

Communication Skills
Problem-Solving Skills
Adaptability
Time Management
Team Leadership
Attention to Detail
Customer Service

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Bull and Gate and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Bull and Gate

✨Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

✨Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

✨Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

✨Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!