We’re looking for a hands‑on Junior IT Support Technician to support our fast‑paced game development studio. This is a highly visible, on‑the‑floor role where you’ll troubleshoot issues in real time, support developers, and keep our technology running smoothly.
No two days are the same—you’ll be solving problems, supporting events, setting up new starters, and assisting with projects across the studio.
What you'll be doing
- First‑line IT support: triage, troubleshoot, and resolve issues
- Support hardware, software, networking, and studio tools
- Set up and manage new starter and leaver equipment
- Maintain meeting rooms and support studio events/AV
- Assist with IT projects, upgrades, and system rollouts
- Keep documentation and asset records up to date
What we're looking for
- Strong communication skills and a user‑first mindset
- Genuine interest in IT with a proactive, problem‑solving approach
- Ability to stay organised and calm under pressure
- Team player with a flexible, can‑do attitude
- Full UK driving licence
- Experience with helpdesk/ticketing systems
- Familiarity with Windows/Linux, networking basics, AD or M365
- Interest in games or creative industries
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Junior It Support Technician employer: BULKHEAD Limited
At BULKHEAD, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As an Executive Assistant, you'll benefit from a supportive environment that encourages professional growth and development, alongside competitive benefits and opportunities to engage in exciting studio events. Located in a vibrant area, our team enjoys a collaborative atmosphere where creativity and innovation are at the forefront of everything we do.
