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- Tasks: Drive sales and deliver exceptional experiences as a Bvlgari Parfums Client Advisor.
- Company: Join the luxury world of Bvlgari at Harrods Knightsbridge.
- Benefits: Competitive pay, dynamic work environment, and opportunities for personal growth.
- Why this job: Be part of a prestigious brand and create unforgettable luxury shopping experiences.
- Qualifications: 3 years in luxury sales, excellent customer service, and a passion for fragrance.
- Other info: Flexible shifts and a collaborative team atmosphere await you.
The predicted salary is between 30000 - 42000 £ per year.
As a Bvlgari Parfums Client Advisor, you will play a key role in driving sales while delivering an exceptional experience to every client. You will be responsible for supporting store sales, managing the day-to-day operations of the counter, and embodying the Maison’s DNA and heritage to the highest standards.
Consistently achieve and exceed personal and counter sales targets on a monthly and annual basis, contributing to the business growth and success of the store. Proactively develop new client relationships, while nurturing and strengthening existing ones. Implement business strategies following the guidance of the Business Manager. Use initiative to maximise every selling opportunity across the collections, tailoring recommendations to meet the individual needs of each client. Achieve and exceed personal KPIs set by your line manager, ensuring the highest standards of sales excellence.
Deliver a superior customer service experience by demonstrating in-depth product knowledge while guiding clients through the full Bvlgari journey. Foster brand loyalty, transforming every client visit into an unforgettable luxury shopping experience, emerging them into the world of Bvlgari. Share and communicate the Maison’s heritage, values, legacy, and mission with our clients. Work collaboratively with colleagues to deliver seamless and high-quality client experiences. Support back-of-house operations, including stock monitoring, replenishment, and maintaining a healthy stockholding on the shop floor. Uphold pristine shop-floor standards and assist the Business Manager with any additional tasks to ensure readiness for trade at all times.
Qualifications
- Minimum of 3 years’ experience in a one-to-one sales environment, ideally within luxury department stores; experience in Fragrance, Beauty, or Luxury goods is also highly desirable.
- Customer service excellence, with the ability to create personalized and exceptional experiences.
- Creative and self-confident in the client journey, with strong selling skills and techniques.
- Ambitious, motivated, and committed to achieving personal goals.
- Genuine passion in the fragrance/beauty industry, with an awareness of market trends.
- Willingness to focus on continuous professional development and learning.
- Reliable and comfortable working in a fast-paced luxury environment.
- Flexible working weekends, bank holidays, and varying shifts according to business needs.
- Displays proactivity and can take initiative in all aspects of the role.
- Fluency in English is mandatory; knowledge of Arabic is considered a plus.
- A valid work permit is necessary.
Personal Attributes
- Exceptional communication and interpersonal skills.
- Collaborative team player with a positive and focused mindset.
- Confident and results-driven, with a dedication to exceptional luxury service.
Harrods Knightsbridge – Bvlgari Parfums Client Advisor employer: BULGARI
Contact Detail:
BULGARI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Harrods Knightsbridge – Bvlgari Parfums Client Advisor
✨Tip Number 1
Get to know the brand inside out! Dive deep into Bvlgari's heritage and values. When you chat with potential employers, show off your knowledge and passion for the brand – it’ll set you apart from the crowd.
✨Tip Number 2
Network like a pro! Attend industry events or connect with people on LinkedIn who work in luxury retail. Building relationships can lead to job opportunities that aren’t even advertised yet.
✨Tip Number 3
Practice your sales pitch! Role-play scenarios where you sell a product to a friend. Focus on tailoring your approach to meet individual needs, just like you would with clients at Bvlgari.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Harrods Knightsbridge – Bvlgari Parfums Client Advisor
Some tips for your application 🫡
Show Your Passion for Luxury: When writing your application, let your love for the fragrance and beauty industry shine through. We want to see that you’re genuinely excited about the Bvlgari brand and how you can contribute to creating unforgettable experiences for our clients.
Tailor Your Experience: Make sure to highlight your relevant experience in luxury sales or customer service. We’re looking for specific examples of how you’ve exceeded sales targets or created exceptional client experiences in your previous roles. This will help us see how you fit into our team!
Be Personable and Engaging: Your written application should reflect your communication skills. Use a friendly tone and be engaging, as this mirrors the kind of interaction we expect with our clients. Remember, we’re all about building relationships, so let your personality shine!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining the Bvlgari family at Harrods.
How to prepare for a job interview at BULGARI
✨Know Your Bvlgari Inside Out
Before the interview, dive deep into Bvlgari's history, values, and product range. Familiarise yourself with their fragrance collections and any recent launches. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Sales Skills
Prepare to discuss specific examples of how you've achieved or exceeded sales targets in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your proactive approach to driving sales and building client relationships.
✨Demonstrate Exceptional Customer Service
Think of scenarios where you went above and beyond for a customer. Be ready to share these stories during the interview, showcasing your ability to create personalised experiences that align with Bvlgari's luxury service standards.
✨Be Ready to Collaborate
Since teamwork is key in this role, prepare to discuss how you've successfully worked with colleagues in the past. Highlight your collaborative spirit and how you can contribute to a seamless client experience at the counter.
