At a Glance
- Tasks: Create unforgettable shopping experiences while promoting luxury jewelry and watches.
- Company: Join the prestigious Bvlgari team at Selfridges, a leader in luxury retail.
- Benefits: Competitive salary, employee discounts, and opportunities for professional growth.
- Why this job: Be an ambassador for a world-renowned brand and connect with luxury enthusiasts.
- Qualifications: 5+ years in luxury retail, especially in jewelry and watches, with strong customer service skills.
- Other info: Dynamic team environment focused on achieving sales goals and enhancing client relationships.
The predicted salary is between 36000 - 60000 Β£ per year.
Bvlgari UK is looking for an experienced and enthusiastic Client Advisor for our Selfridges Boutique specializing in jewelry and watches. The Client Advisor acts as an ambassador of Bulgari and is responsible for creating, stimulating and maximizing sales opportunities by promoting product attributes to the customer, developing and enhancing their skills to increase sales results, and participating in the promotion of a positive work/store environment.
Profile Accountabilities:
- To work as a team with management and co-workers to achieve personal and store goals
- Contribute to the store and service KPIs achievement
- To acquire, build and maintain an active client book
- To achieve and exceed monthly and yearly sales targets
- To communicate with management about opportunities to develop community relationships and to explore potential events to increase brand awareness and customer loyalty among new and existing clients
- To be professional, approachable, knowledgeable, and gracious in all interactions
- Ensure that all front areas of the store are clean and products are displayed
- To strive to be customer service oriented to ensure a positive shopping experience
Profile / Skills:
- Fluency in English
- At least 5 years of experience in Jewelry and Watches
- Knowledge/previous experience in Luxury business
- CRM techniques and tools
- Proactive selling
- Initiative and Negotiation Skills
- Business Acumen
- Soft skills
- Customer focus
- Strong knowledge and a genuine appreciation and interest in Jewelry
- Proactive selling
- Initiative
- Negotiation
- Business awareness
Client Advisor Selfridges in England employer: BULGARI
Contact Detail:
BULGARI Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Client Advisor Selfridges in England
β¨Tip Number 1
Get to know the brand inside out! Research Bvlgari's history, values, and product lines. This will not only impress during interviews but also help you connect with customers as a knowledgeable ambassador.
β¨Tip Number 2
Network like a pro! Attend industry events or join luxury retail groups online. Building relationships can lead to insider info about job openings and give you a leg up in the application process.
β¨Tip Number 3
Practice your sales pitch! Role-play scenarios where you sell a piece of jewellery or a watch. This will boost your confidence and help you showcase your proactive selling skills when it counts.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team at Bvlgari.
We think you need these skills to ace Client Advisor Selfridges in England
Some tips for your application π«‘
Show Your Passion for Luxury: When you're writing your application, let your love for luxury shine through! Talk about your experience with jewelry and watches, and how it fuels your desire to work with a brand like Bvlgari. We want to see that you genuinely appreciate the products.
Highlight Your Sales Achievements: Make sure to include specific examples of how you've smashed sales targets in the past. We love numbers, so if you've exceeded KPIs or built a solid client book, shout about it! This shows us you know how to drive results.
Be Professional Yet Approachable: Your written application should reflect the balance between professionalism and approachability. Use a friendly tone while maintaining a level of sophistication that matches the luxury brand image. We want to see the real you!
Apply Through Our Website: Don't forget to submit your application through our website! Itβs the best way for us to receive your details and ensures youβre considered for the role. Plus, it shows youβre keen on joining our team at Bvlgari!
How to prepare for a job interview at BULGARI
β¨Know Your Products Inside Out
Before the interview, make sure youβre well-versed in Bvlgari's jewelry and watches. Familiarise yourself with their latest collections, unique selling points, and brand history. This will not only impress your interviewers but also show your genuine passion for the luxury market.
β¨Showcase Your Sales Skills
Prepare to discuss specific examples of how you've exceeded sales targets in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Highlight your proactive selling techniques and how youβve built strong client relationships to drive sales.
β¨Demonstrate Team Spirit
Since teamwork is crucial in this role, be ready to share experiences where you collaborated effectively with colleagues. Talk about how you contributed to achieving store goals and how you can bring that same energy to the Selfridges Boutique.
β¨Emphasise Customer Experience
Bvlgari values a positive shopping experience, so prepare to discuss how youβve gone above and beyond for customers in previous roles. Share anecdotes that highlight your customer service skills and your ability to create lasting impressions that encourage loyalty.