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For Companies At a Glance
- Tasks: Lead and inspire the sales team while ensuring exceptional customer service.
- Company: Join the iconic Selfridges team in a vibrant retail environment.
- Benefits: Competitive salary, employee discounts, and opportunities for career growth.
- Why this job: Be part of a luxury brand and make a real impact on customer experiences.
- Qualifications: Experience in retail management and a passion for luxury products.
- Other info: Dynamic role with a focus on teamwork and personal development.
The predicted salary is between 28800 - 43200 £ per year.
Partnering with the Store Manager, the Deputy Store Manager is responsible for developing & coaching the sales team, ensuring seamless floor management, fostering a client-centric mindset, and infusing the brand's culture and values. Working alongside the Store Manager, the Deputy Store Manager also contributes to achieving sales objectives by consistently mentoring the sales team to provide exceptional customer service.
Responsibilities
- Assume the role of Store Manager in the absence of the Store Manager in accordance with company operating standards.
- Lead sales team by examples on the floor.
- Reach sales targets and manage the boutique in order to achieve sales objectives and KPI’s.
- Support Store Manager to propose and implement action plans to improve results.
- Support with the Boutique’s Weekly trade report.
- In absence of the Store Manager, be responsible for the good maintenance, the safe environment, the good functioning of the store as well as the respect of product assortment and visual merchandising guidelines.
- Supervise After Sales Service request providing excellent service.
- Organize and implement store rotations, shifts and holidays.
- Support the Store Manager regarding in-store training and team briefing.
- Support Store Manager and team in CRM / develop loyal customers.
Additional Responsibilities
- Support Store Manager with induction of new joiners.
- Support Store Manager in opening and closure procedures.
- Support Store Manager in upholding uniform and grooming standards.
- Support store administrative where needed and necessary.
Technical Skills
- Knowledge of Luxury Business
- Selling skills
- CRM techniques and tools
- Store procedures and process
Deputy Store Manager Selfridges employer: BULGARI
Contact Detail:
BULGARI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Store Manager Selfridges
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Selfridges' culture and values. When you walk into that interview, let your passion for the brand shine through – it’ll show you’re not just another candidate.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate or in front of the mirror. Focus on how you’d lead a sales team and handle customer service scenarios, as these are key for the Deputy Store Manager role.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work at Selfridges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Deputy Store Manager Selfridges
Some tips for your application 🫡
Show Your Passion for Luxury: When writing your application, let your love for luxury retail shine through! We want to see how you connect with the brand's culture and values, so share any relevant experiences that highlight your passion for delivering exceptional customer service.
Highlight Your Leadership Skills: As a Deputy Store Manager, you'll be leading a team, so make sure to showcase your leadership abilities in your application. We’re looking for examples of how you've developed and coached others, as well as how you've managed teams to achieve sales targets.
Be Specific About Your Achievements: Don't just say you’ve met sales targets; tell us how you did it! Use specific numbers or examples to illustrate your successes. This helps us understand your impact and how you can contribute to our goals at StudySmarter.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at BULGARI
✨Know the Brand Inside Out
Before your interview, make sure you research the brand thoroughly. Understand its values, culture, and what sets it apart in the luxury market. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Demonstrate Leadership Skills
As a Deputy Store Manager, you'll need to lead by example. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your coaching abilities and how you've fostered a client-centric mindset in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle real-life situations. Think of scenarios where you've had to manage sales targets or improve customer service. Be ready to discuss the actions you took and the outcomes achieved.
✨Showcase Your Sales Acumen
Since achieving sales objectives is key, come prepared with specific examples of how you've met or exceeded sales targets in the past. Discuss any strategies you implemented and how you mentored your team to achieve similar results.
